Review summary

holmesappareluk.com has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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SL

S Liggo

3 out of 5 stars
Delivered wrong size.

Delivered wrong size. Ordered the only L left available in the style. Arrived in a few days but received a size M. Have already returned the item. Had tried to revisit the new website Spin and Thread but it’s no longer available. Not quite sure why the website is down but have tried to email and message but no available means to contact. Have bought items previously from H|A and no issues. As I was unable to source information on Spin and Thread I searched and saw via companies house the historical information on Holmes Apparel and it does not fill me with confidence when a company re-brands with a new name and cannot access the website.

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L

Louise

5 out of 5 stars
Fantastic price and quick delivery on a…

Fantastic price and quick delivery on a great quality item

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HP

Hadyn Partridge-tier

5 out of 5 stars
Unproblematic

Was a bit weary looking at reviews but from a simple order and not needing to return the item I had a great experience - quick delivery, great product. Will definitely use this website again.

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C

Charlotte

5 out of 5 stars
First time using them

First time using them. There was an issue with delivery of the first top I ordered. Emailed them and I was shocked how quick the reply was. They sent me another top out on express delivery and received the next day. Love my purchase and I’ll be using this company again. The prices are so good!

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Company details

Fashion & Clothing

Information provided by various external sources

No description available yet.

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All reviews

60 total • Write a review

Showing 1 - 20 of 56 reviews
YA

Fast delivery

Fast delivery, item came as described.

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V

Fast delivery and great quality

Fast delivery and great quality

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c

Great service all round

Great service all round

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CL

You cancelled my order

You cancelled my order

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DB

Have used them before,pricing

Have used them before,pricing, quality, makes me order more. Very happy.

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sp

Don't use

Don't use . Returned a top all good got accepted and signed for it took a bit to be honest they issued a refund then cancelled the refund and won't answer the phone now or reply in a chat

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J

Delivery was quick

Delivery was quick

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DM

Excellent quick delivery

Excellent quick delivery

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M

Returns

Returned a Vivienne Westwood sweatshirt They received it back over 2 weeks ago and still no refund sent emails and text messages with no response

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SH

The t shirt hasn’t arrived and I’ve…

The t shirt hasn’t arrived and I’ve been charged for my order and it has been over a week. Really disappointed.

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HH

A very positive customer experience

Super speedy responses to questions from customer service and a super speedy exchange process. A very positive experience over all. Thank you Holmes Apparel!

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MB

Used the website two times

Used the website two times ! Great communication , fast delivery and customer service helped me to deal With a return/refund within 48 hours

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GA

Sizes are way too small had to send back

Sizes are way too small had to send back

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GW

Obviously Poor Stock Control

Just received an email to say they’ve cancelled my order as it is no longer available. Then they send me another email asking me to review them. Go figure.

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GO

Branded fashion at the right price

Branded fashion at the right price. Quick efficient service

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RL

Good quality product.

Good quality product. Great price. Smooth transaction.

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GK

Selling items online they don't…

Selling items online they don't actually have in stock

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dB

I work a lot and I didn't have time to…

I work a lot and I didn't have time to go buy a gift for my brother's birthday, so I ordered a t-shirt for my brother and they sent me the wrong order! as I see I'm not the only one! I do not recommend ordering from them because they are unable to send you the chosen product! There are also no return instructions included 👎

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GE

Haven’t received item as promised

Haven’t received item as promised

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