Review summary

HM Car Sales is exceptionally well-rated by customers. Customers particularly appreciate service and quality.

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Based on reviews, created with AI

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D

Darryl

5 out of 5 stars
Third car I've bought from Richard at…

Third car I've bought from Richard at H&M, very relaxed, no pressure, happy new purchase, would recommend.

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JB

James Batley

5 out of 5 stars
Great experience

Great experience. Customer service has been second to none with minor problems found with the car rectified swiftly. Recommended car dealer.

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BS

Bradley Sargent

5 out of 5 stars
Excellent dealer

Excellent dealer. Mae-lie was superb, very easy to deal with and knowledgeable. Nothing was too much for them, couldn’t recommend them any higher!

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S

Stephen

5 out of 5 stars
5 Star service

5 Star service. Shopped around beforehand and these guys stood out. No pressure sales & answered any questions I had. Car was spotless on the test drive and even more so on collection. Also carried out an oil change. Recommend these guys.

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Fashion & Clothing

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All reviews

9 total • Write a review

Showing 1 - 5 of 5 reviews
S

Very very helpful pleasant friendly…

Very very helpful pleasant friendly staff,not in the least pushy but there to help with any questions made buying my car a pleasure, an easy transaction will be keeping an eye on their website i would recommend this garage to any one who's looking to buy a car of any make or budget ty

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c

Took my boyfriend down to buy his first…

Took my boyfriend down to buy his first car after he had passed his test. There were lots of options on the forecourt and we chose an Astra. We took it for a test drive and it was in immaculate decision. Once he had decided to purchase it we swiftly completed the paperwork and took it home! Have had no problems and absolutely cannot fault. Will definitely we using again!

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AG

Incredible!!!

This was the best car sales place I have ever visited! I wanted to buy my first car and straight away I knew I wanted to buy from here - incredible range of cars, very reasonable prices and great staff! Since buying my car, I noticed a very very minor issue which they fixed for me straight away. I am very very happy with the service and friendliness of the staff. Love my car! Thank you so much!

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AH

We won't be troubling these guys again with our business.

Visited HM Car Sales with a view to buying a Corsa yesterday. As requested the car is on the forecourt open, no docs no keys, no one about. Looked over the car, looks fine we'll have it - but want the engine started and a drive too. That's where it all went wrong! Rung them, they won't come out the office to see us, we cant view any documentation (until after we've bought the car!) we cant have the keys (until after we've bought the car!) we cant test drive it.... but they'll "Send us a video of the engine running." Really? Their excuse, they cant come out as "that'd be deemed helping us which is against the law (current covid regs)" Forget it, I'll send them a video of us walking away. Who buys a second hand car untested without seeing service hx etc? Well not us. Blame Covid if you want but we drove to another dealer and purchased a car the same afternoon - after test driving it, seeing the documentation and sorting a deal out. HM Car Sales.... make it hard for yourselves eh? Why not?

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E

Great service and quality vehicles

Purchased a car from HM Car Sales; the process was professional and friendly from start to finish. Cars are fairly priced and was given a reasonable amount for mine as part-ex. Aftercare is second to none and team were able to resolve my queries quickly.

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