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HomeAnimals & PetsHandbag Clinic Reviews
Handbag Clinic logo

Handbag Clinic Reviews

4.25 out of 5 stars
4.25 out of 5 stars
4.3
|Great|60 reviews

TrustScore

4.3
4.25 out of 5 stars
Great
5 out of 5 stars
45
4 out of 5 stars
2
3 out of 5 stars
4
2 out of 5 stars
1
1 out of 5 stars
8
60 reviews in total

Review summary

Handbag Clinic receives high praise for its efficient service and excellent delivery, with many customers noting the promptness and quality of their purchases. Reviewers frequently express delight in their handbags, describing them as "like new" and in "fabulous condition." The customer service is highlighted as super nice and competent, contributing to a positive shopping experience. However, some consumers report issues when selling bags, with complaints about delayed payments and lack of communication regarding sales. Despite these concerns, the majority of feedback emphasizes satisfaction with the buying process and product quality. Overall, Handbag Clinic is viewed positively, with a strong reputation for service and product excellence.

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Based on reviews, created with AI

See what reviewers are saying

Kirsty Parkinson
Kirsty ParkinsonFeatured

A week ago

5 out of 5 stars

Really lovely quality bag

Really lovely quality bag. Beautifully presented and desribed perfectly!! Speedy delivery of a very genuine piece. I love it!!!

Anon
AnonFeatured

A week ago

1 out of 5 stars

This is the second time you have sent…

This is the second time you have sent a"tell us More about your experience", the a response will not improve. See previous response.

Claire Drury-Axford
Claire Drury-AxfordFeatured

A week ago

5 out of 5 stars

Great customer service and the bag…

Great customer service and the bag arrived in almost perfect condition and exactly as described

ANDREW
ANDREWFeatured

A week ago

5 out of 5 stars

The bag i bought was amazing

The bag i bought was amazing. I’m so pleased with it. My questions were answered quickly and once I’d placed my order I’d received it within 3 days. Great service throughout. I’ve already recommended... See more

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olivia h
olivia h
1 reviews
27 days ago
5 out of 5 stars

Amazing customer service

Amazing customer service! Super quick and friendly

Helpful?
Rosetta
Rosetta
1 reviews
28 days ago
5 out of 5 stars

Lovely bag.

Lovely bag. Excellent condition Beautifully packaged Good communication Great website Quick delivery Can’t fault the experience

Helpful?
Kim
Kim
1 reviews
28 days ago
5 out of 5 stars

Celine bag

Great communication.. answered my WhatsApp straight away. My bag (Celine Triomph) arrived quickly and it is in mint condition, like new. I paid a reasonable price and will definitely check them out in the future when I want to buy a new bag for my collection.

Helpful?
Marian Myron
Marian Myron
1 reviews
29 days ago
5 out of 5 stars

Absolutely love the Handbag Clinic!

Absolutely love the Handbag Clinic!! I have purchased several handbags and they were better than described at fantastic prices! Their customer service is the best and they put their customers first. I will definitely be buying from The Handbag Clinic again.

Helpful?
Kate wright
Kate wright
1 reviews
about 1 month ago
5 out of 5 stars

Prompt delivery and as described

Prompt delivery and as described

Helpful?
S. Wood
S. Wood
1 reviews
about 1 month ago
5 out of 5 stars

Amazing!!

So delighted with the new handbag. It honestly looks like new! Would not hesitate to use this site again.

Helpful?
miss mks
miss mks
1 reviews
about 1 month ago
5 out of 5 stars

Brilliant communication and…

Brilliant communication and responsiveness, even where I had made an error with the delivery date it was no problem and quickly solved. The bag itself was well packaged and was per the pictures on the website however, I had requested some additional pictures before purchase which were detailed and provided promptly, this was hugely helpful enabling me to make a quick decision on whether the bag was what I was looking for. There was also a negotiation on the price, i would say a generous discount where handbag clinic didn’t need to as I’ve no doubt the bag would have sold at the price advertised. All in all a brilliant service. First time customer and very happy. Only problem now - resisting temptation!

Helpful?

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Mabel Hollis
Mabel Hollis
1 reviews
about 1 month ago
5 out of 5 stars

Emre was really helpful

Emre was really helpful - helped me pick out two bags which I love!! Thank you

Helpful?
Julia H
Julia H
1 reviews
about 1 month ago
5 out of 5 stars

So helpful - thank you Emre

Emre was wonderful!! Immediately understood what my daughter was looking for and provided invaluable help.

Helpful?
Carole hope
Carole hope
1 reviews
about 1 month ago
5 out of 5 stars

Iove my new handbag.

In Have bought several.bags from The handbag clinic but this is absolutely my favourite, I adore it, I won't be selling this one. Arrived three days after ordering. Like new.

Helpful?
sarah richardson
sarah richardson
1 reviews
about 1 month ago
5 out of 5 stars

I love my bag

Brilliant service and I love my bag

Helpful?
Carl Southworth
Carl Southworth
1 reviews
about 1 month ago
5 out of 5 stars

Well described with great pictures

Well described with great pictures, easy to use website and with very quick delivery, no hesitation in using again

Helpful?
Sanjay Nursing
Sanjay Nursing
1 reviews
about 1 month ago
5 out of 5 stars

Great service and communication

Great service and communication. I asked for more pictures of a LV bag and they promptly arrived. I was happy with the bag which looked in perfect condition and it was exactly as described. My partner was very happy with her present. The bad was packaged well and protected. The only slight issue is that the LV box has a tiny bit of damage, which would have been nice to know in advance. I am still giving 5 stars as bag is lovely, price was great and service via WhatsApp was excellent. Thanks

Helpful?
Sue Williams
Sue Williams
1 reviews
about 1 month ago
5 out of 5 stars

Really quick delivery

Really quick delivery, packaged well and just efficient

Helpful?
customer
customer
1 reviews
about 1 month ago
5 out of 5 stars

A gorgeous selection of designer…

A gorgeous selection of designer handbags at fantastic prices! My second purchase from the Handbag Clinic, the website is easy to use and the purchase a smooth transaction. Well packaged and super quick delivery, thank you 🙂! I will be back soon for my Birkin 🤭😘

Helpful?
Noz bert
Noz bert
1 reviews
about 1 month ago
5 out of 5 stars

Emre at the Handbag Clinic in Selfridges

Emre at the Handbag Clinic in Selfridges was extremely helpful in helping us find the right bag today! He clearly had a lot of knowledge and was able to tailor our search based on the information we gave him. He also made us aware of all the extra services available with regards to handbags. It was a very busy boxing day and we did not feel rushed and he took his time with us. Would definitely recommend him at the clinic.

Helpful?
SofyaD
SofyaD
1 reviews
about 1 month ago
5 out of 5 stars

Omg love my new to me bag

Omg love my new to me bag! What a special bag at an acceptable price! Thanks

Helpful?
Marcus Paul Cradden
Marcus Paul Cradden
1 reviews
about 1 month ago
5 out of 5 stars

Really good shop

Really good shop

Helpful?
Ed
Ed
1 reviews
about 1 month ago
3 out of 5 stars

The product and speed of delivery was…

The product and speed of delivery was excellent but the charges UPS put charges that more than doubled the price Might be better to use a different courier or DPD for EU

Helpful?
Nathan Richards
Nathan Richards
1 reviews
about 1 month ago
5 out of 5 stars

Super Chloe Paddington

A lovely interaction with the Team, very easy purchase and my daughter was over the moon with her vintage Chloe Paddington. Her second Chloe from Handbag clinic, super service and quality, another happy purchase.

Helpful?
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About Handbag Clinic

Handbag Clinic is a professional service provider specializing in the restoration and care of luxury handbags. The company offers a range of services that includes cleaning, repair, and refurbishment, ensuring that customers can maintain their high-end accessories in optimal condition. With a focus on quality workmanship and attention to detail, Handbag Clinic caters to a diverse clientele that includes individual consumers, collectors, and retailers seeking to enhance the longevity of their designer handbags. The company operates primarily through its online platform, accessible at www.handbagclinic.co.uk, where customers can easily request services and obtain information about their offerings. By providing expert care for luxury handbags, Handbag Clinic supports customers in preserving their investment pieces while promoting sustainability in fashion.

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Category

Animals & Pets