Griff Services Ltd is a company that operates the review platform CrowdTrust, designed to facilitate customer feedback and ratings across various industries. The platform enables businesses to collect genuine reviews from their customers, helping them enhance their services and build trust with potential clients. By providing an accessible space for consumers to share their experiences, CrowdTrust aims to improve transparency in online transactions.
Targeting businesses of all sizes, CrowdTrust serves as a valuable tool for companies seeking to understand customer sentiment and improve their offerings. The platform attracts a diverse range of users, including retailers, service providers, and e-commerce businesses, all looking to leverage customer insights to foster growth and enhance their reputations. Through its user-friendly interface, CrowdTrust contributes to a more informed consumer landscape, making it easier for individuals to make purchasing decisions based on real feedback.
Griff Services Ltd has a positive customer experience.
Griff Services Ltd receives high praise for its professional and efficient solar panel installation and customer service. Reviewers consistently highlight the team's expertise, with many noting the friendly and knowledgeable staff who provide timely responses and thorough support throughout the installation process.
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Customers appreciate the exceptional service, with one mentioning a swift resolution to an MCS certificate issue on the same day. However, some critical feedback arises from issues related to system reliability, as a few customers report repeated problems with leaks in the solar panel installation over the years. Despite these concerns, the majority of reviews reflect a strong satisfaction with the overall service quality and professionalism. Overall, Griff Services Ltd is viewed positively, with many recommending the company for solar energy solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
19
100%
● Low
4.5 / 5 overall
=
19 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
1
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
5.0
1
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 19 most recent reviews.
Top praiseof 17 positive reviews
Customer service41%
7 mentions
Professionalism35%
6 mentions
Fast & efficient35%
6 mentions
Helpful support24%
4 mentions
“Fantastic customer service and highly professional,
Highly recommended company”
On “Customer service” · Feb 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
Overall rating and review count for this company and similar companies
I employed Griff services to install my solar/battery system. The battery system has yet to be installed owing to delivery issues but my experiences so far have all been very good. The team have been very professional and the install has been handled with expertise.
I will no doubt increase the rating to 5 star when the battery is finally installed
Would have no hesitation in recommending them at all.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Griff Services Ltd is a company that operates the review platform CrowdTrust, designed to facilitate customer feedback and ratings across various industries. The platform enables businesses to collect genuine reviews from their customers, helping them enhance their services and build trust with potential clients. By providing an accessible space for consumers to share their experiences, CrowdTrust aims to improve transparency in online transactions.
Targeting businesses of all sizes, CrowdTrust serves as a valuable tool for companies seeking to understand customer sentiment and improve their offerings. The platform attracts a diverse range of users, including retailers, service providers, and e-commerce businesses, all looking to leverage customer insights to foster growth and enhance their reputations. Through its user-friendly interface, CrowdTrust contributes to a more informed consumer landscape, making it easier for individuals to make purchasing decisions based on real feedback.