God oplevelse i butikken da vi skulle…
God oplevelse i butikken da vi skulle vælge 2 forskellige gulvtæpper samt vinyl .
4.6
Excellent
1,000 reviews
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Review summary
Garant is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Serviceminded firma der kan anbefales
Garant tæpper også kaldet Ålholm tæpper kan absolut anbefales. Vi har fået sat specielle gardiner op til at skærme for solen, men også en løsning, hvor lyset kunne komme ind. Ud fra fotos af vinduer og altandør fik vi den mest kompetente og gode vejledning af forretningens leder. Efter der var givet et tilbud på løsningen incl. opsætning sørgede forretningen for en korrekt opmåling. Da gardinerne skulle speciallaves og her i sommerperioden, var vi spændte på, hvor længe vi skulle vente. Undervejs blev vi opdateret fra forretningen, hvilket er meget positivt. Nu er gardinerne sat op af den meget omhyggelige og servicemindede gardinmontør. Vi anbefaler gerne firmaet til at løse såvel gardinopgaver som tæppeopgaver.
Mest ringe kundeservice oplevelse
Prøvede idag at købe noget gulv på en prismatch via en konkurrent, det er åbenbart umuligt. Varen skal være på lager det er den så og jeg sender screenshoot til kundeservice. Jeg har sågar et tilbud fra konkurrenten med prisen. Sådan kan man også spilde 25 minutter af sit liv i telefonen, med en fuldkommen ligeglad kundeservice medarbejder. Havde det været i min egen butik havde jeg flovet mig over service sådan et service niveau.... Godt jeg ikke nåede at bruge min penge hos dem.
God betjening og levering som aftalt
God betjening og levering
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www.garant.nuAll reviews
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Showing 981 - 990 of 996 reviews
HB
Hurtig levering af en perfekt vare.
Hurtig levering af en perfekt vare.
Date of experience: October 6, 2023
KF
Hurtig levering og opsætning
Hurtig levering og opsætning, derudover en fin pris! Gode anbefalinger herfra 👍🏻
Date of experience: October 5, 2023
MG
Misleading information by their shop led to a waste of 5 boxes which I can’t return
I went to the Østerbrøgade shop to look for some click vinyl gulv that I urgently needed in two days. Was told to go home and decide on the color and that I should order online because the office would be closed on the Friday in question. Was advised to order more because if I order more after the color might not match as it is of a different batch. We asked if we could then return any leftover unopened boxes and was assured we could as long as they are unopened. We then went home and ordered and received them. No complaints about the delivery and the quality. But as we ordered more, we were obviously left with extra boxes so we went to return them to a shop only to be told you need to return them at the shop you ordered from. I called the østerbrogade shop and it seems I need to call instead kundeservice because they need to email the shop in order to receive the items we return. But when we called kundeservice, it seems that the only way we can return the items, it is if we return the entirety of the order despite being told something completely different in the store. I of course cannot return the entirety of the order because I used them. I wish I never ordered from this company. Because they provide misleading information and then after you order they suddenly change their tune. How could I return the entirety of the order???? Was told to order more on purpose because I could always return it only to be told after, when I needed to return them, by kundeservice, that the web shop operates by different rules, rules which are absurd. And I only ordered online because the shop was going to be closed on Friday by which I needed to have the items. Think twice before Ordering, don’t trust the information their employees provide, read all the T&Cs carefully before ordering because some employees will say whatever to make a sale and then they will guide you towards customer service who will be very apologetic but guess what, there is nothing they can do, even saying you should have read the T&Cs and you should try selling them yourself.
Date of experience: October 5, 2023
pF
Rigtig god oplevelse hos Garant
Rigtig god oplevelse hos Garant. Meget venlig og dygtig betjening og trods det’ at det var tre små rum hvor der skulle lægges nye gulve, blev det grebet seriøst og an. Det blev klaret inden for aftalt tid og af meget behagelige håndværkere. Så vi vender tilbage, næste gang der er brug for en gulvmand.😊👍
Date of experience: October 5, 2023
NK
Køb og montering af tæpper.
Både sælgers vejledning, montørernes faglige kompetance og effektivitet var imponerende.
Date of experience: October 4, 2023
CN
Fantastisk service
Garant har et meget stort udvalg af kvalitets tæpper. I butikken findes tæpper til enhver smag. Ekspedienterne kendskab til tæpperne er stor, ligesom de yder en fantastisk god service. Garant kan varmt anbefales.
Date of experience: October 4, 2023
KS
God betjening , dygtige og kompetente håndværkere
God betjening Dygtige håndværkere
Date of experience: October 3, 2023
AG
5 stjerner skal Garant i Kolding have
5 stjerner skal Garant i Kolding have. Dette skyldes helt klart deres meget dygtige, professionelle og søde sælger Britt B Jensen, som bare har været så behjælpelig med besøg, opmåling, og endda også leveringen var hun med til. 👍👍⭐️så nu hængerne lameller mm. Så flot i mit hus. Så hvis du derude skal have gardiner, lameller mm. Så kan jeg stærkt anbefale Garant i Kolding⭐️⭐️⭐️⭐️⭐️ Hilsner fra en meget tilfreds kunde.
Date of experience: October 3, 2023
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