Furniture Store Ni Cookstown receives overwhelmingly positive feedback from customers, highlighting the exceptional service and quality of products. Reviewers consistently praise the knowledgeable and helpful staff, noting that they make the purchasing process seamless and enjoyable. Many customers express their satisfaction with specific items, particularly the pergolas and sofas, which are described as excellent in quality and value. The delivery and installation services are also commended for being prompt and professional, with staff going above and beyond to ensure everything is neat and tidy. People appreciate the clear communication throughout the process, especially when there are delays. Overall, the store is highly recommended for its first-class service and impressive product offerings.
From placing the order to collection it was painless and straight forward .. great customer service also ... all questions answered promptly when asked.
Louise and Sinead have been great from start to finish! Great advice on the products and communication was fantastic! The lads that came to install the pergola were absolutely fantastic! Clean, professional workmanship and pleasant to deal with! I would highly recommend and will definitely return soon 😁
Always a great experience when dealing with the staff at the Furniture store- staff go over and beyond to accommodate customer. Lots of fabulous furniture, definitely worth a visit!! Delighted with my new dining table!!
Lovely people to deak with. Great communication with all queries and questions answered. And top class fitting service. Im delighted with my Pergola and dinning set.
We went to so many stores and couldn’t find exactly what we were looking for. The Furniture Store NI was our last place to go to as we went to EZliving, Sofatime, Connollys of Moy, the list goes on and we couldn’t recommend furniture store NI enough, we got exactly what we wanted, the measurements to utilise as much space as we could and in the material we were wanting and all within our budget. Would definitely recommend to anyone looking for a new sofa
Lousie and her team were amazing from start to finish. Standard of product and service exceeded expectations. Top quality standard. I would highly recommend lousie and her team to transform your out door living. Life time job and maintenance free. ⭐️
We had to replace our wooden pergola after the Jan storm and we wanted something strong and able to withstand strong winds .We were very impressed with the pergolas on show and purchased a 4 x 3 and we were more than impressed with Sinead and team it was installed 2 weeks later up and ready to use in 3 hrs . We just love it
Just what you would want in a buying experience like this (Hilton Plus 3x4 Pergola). Staff were knowledgeable and attentive both at the time of buying and as the install approached. I feel I got value for money for a quality product that will deliver on expectations. I'd recommend the Furniture Store to anyone, I loved the family feel and would use them again.
Excellent service and excellent product. We had missing part but Furniture Store tackled the problem immediately, and resent the missing goods. The courtesy and customer care we had, was just awesome and excellent communication all the way through.
We would highly recommend the service as well as the products, high quality products
Excellent customer service. Chatting to the girls like I have knew them forever. Went out of their way to get my bed delivered for the weekend. Brilliant value for money and quality is second to none
Thanks again Louise and Snead
I couldn’t praise Louise and her team any higher, they helped me out of a devastating situation where the storm wrecked my pergola and they went over and above what they needed to do to help me. If this was any other huge retailer it would have been a very different story but The Furniture Store NI being a family run business with genuine care and compassion for their customers did everything possible to help me out. This is something you rarely see anymore in business and I am so happy I bought my pergola from them, I would 100% recommend their business to anyone as their customer service has been absolutely amazing.
I purchased a sliding robe for my daughter’s bedroom. Firstly they held the wardrobe for me to decorate and delivered it when I was ready.. no pressure from them whatsoever. The wardrobe itself was absolutely gorgeous, it was different and unlike any I had previously seen elsewhere. The price was just as good, unbelievable value. The service from start to finish was first class, could not fault it. Louise and sinead were always so helpful and any question was answered immediately. If in doubt, don’t be… I will definitely be shopping with them again in the future
Great experience in using furniture store. I found a sofa I loved from a different store, which just so happened to be much cheaper with furniture store, so I feel they give the absolute best price for your money.
The girls go above and beyond to get your order out as quicky as possible. I had the sofa ordered and delivered within two weeks. Would definitely recommend and order again. Thanks!
We where after suite of furniture for living room and dining room table and chairs the ladies here did all they could to get us what we where after we also wanted them straight up and we had them delivered less than a week from paying deposit and placing the order it was a very helpful and honest experience they listened us. We dealt with Louise she delivered on every thing that was important to us with a no pressure to buy or please them attitude they where there to help and please us
Have to say I had a really great experience dealing The Furniture Store. I bought a pergola from them online and was hoping they would be able to deliver and install in time for my wedding, which was only a couple of weeks later. They arrived to install just a few days later. Unfortunately , when it arrived it did not fit my patio doors. The staff member I dealt with, Sinead, tried absolutely everything to come up with a solution to no avail and I received a full refund. Sinead really went above and beyond to help me and I can’t recommend her and them highly enough. I will definitely shop here in the future and I wish them all the best!
I traveled from Ireland to Cookstown. My girlfriend feel in love with there Hollywood vanity table.. it was the vanitii Eva vanity desk honestly it is the nicest table I could find online it was so perfect .It is so worth it you won’t be disappointed. Also very nice girls too deal with and shipped it down on time. Thanks Keith
Fantastic from start to finish, the planning and organising by Sinead and Louise, the installation team led by Martin, first class, highly recommended, we are delighted with the finished product means you can enjoy the summer evenings even if it’s raining !! Getting a Pergola was definitely a great choice. Furniture NI take a bow.
Tony & Susan Whittaker, Inchicore, Dublin 8
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Furniture Store NI is a prominent furniture retailer located in the North of Ireland, specializing in a wide range of home furnishings. With over 20 years of industry experience, the company offers an extensive selection of living, dining, garden, and bedroom furniture sourced from leading designers and manufacturers. Customers can explore stylish options that cater to various tastes and preferences, all while benefiting from competitive pricing.
The company targets homeowners and interior design enthusiasts looking to enhance their living spaces with quality furniture that combines aesthetics and functionality. With flexible monthly payment options and a commitment to reliable delivery across Northern Ireland and the Republic of Ireland, Furniture Store NI aims to provide an accessible shopping experience for those seeking to transform their homes and gardens.
Company information
Unclaimed profile
This profile hasn't been claimed by the business owner.
⭐
Our guarantee
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.