Review summary

Frontier Home Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and great value.

Based on reviews, created with AI

See what reviewers are saying

J
i just find doing insurance online…

i just find doing insurance online stressfull

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MT
Easy on line booking

Easy on line booking. Hope i never need to use the policy.

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Straightforward and easy to renew

Straightforward and easy to renew and the premium had gone down too!

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M
I liked how you could see the premium…

I liked how you could see the premium change according to your answers. It was really easy to set up the insurance.

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All reviews

1,000 total • Write a review

Showing 631 - 640 of 996 reviews
WC

Can't add outbuilding after taking out policy: very frustrating

I need to add an outbuilding to my policy but there is no way to do this after taking out the policy: the option to include outbuildings was there when I first paid for the policy, but that option did not have 'garage' included as an outbuilding option (instead there were things like "shed", "workshop", or even "home cinema"). So, I assumed that a garage did not count as an outbuilding. I was then told that I had to include this in my policy. I said that there was no option to do this when I tried to amend my policy. I got a reply saying to indicate this under "property details" in the policy amendment pages, but I had to explain again that this option did not appear; I sent screenshots confirming this but so far have had no reply.

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AS

Value for money

Quick, easy and value for money

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MM

online policies are awkward for older people as links are not easy to use.

renewal is easy but accessing documents is hard.

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MM

Super slick and super easy purchase…

Super slick and super easy purchase process. Very impressive customer experience in sales / obnoarding cycle.

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ll

Excellent company- happy to stay…

Excellent company- happy to stay another year

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NJ

Simple and quick to get my home…

Simple and quick to get my home insurance at a competitive price

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ES

Simple online quote

Simple online quote

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A

Intuitive process

Intuitive process, excellent level of cover, great value.

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