The reply time is outrageous
The reply time is outrageous. The service is a joke. I’ve emailed 4-5 times and have received one half of a response… would never recommend.
Over a year ago
The reply time is outrageous. The service is a joke. I’ve emailed 4-5 times and have received one half of a response… would never recommend.
Over a year ago
Great service, excellent products and I love it, Will get all my perfume here, thank you
Over a year ago
BOTH THE ARTICLES THAT I ORDERED WAS CANCELLED.
Over a year ago
Order #1030. My order hasn't been delivered in 2 months and I have emailed 17 times and I still haven't received a response in the 2 months I've been emailing. I want a refund and this website reporte... See more
The reply time is outrageous. The service is a joke. I’ve emailed 4-5 times and have received one half of a response… would never recommend.
Fast service. Item was very securely packed. Will order again.
BOTH THE ARTICLES THAT I ORDERED WAS CANCELLED.
Wonderful fragrance affordably priced.
Service was Awesome!!! Great communication!! Even when delivery was delayed. Will continue to shop with you guys. Thank you
The prices for perfumes are fantastic here! I ordered my perfume and it literally came within just a few days. It was very well packaged and protected. Now, I don’t have to go store to store to find my favorite perfume anymore. I would definitely recommend buying from this company only if you want good quick service!
Based on analysis of 14 reviews rated 1-2 stars for Fragrance Spice
“My order hasn't been delivered in 2 months and I have emailed 17 times and I still haven't received a response in the...”
“The service is a joke”
“Order #1030”
“I want a refund and this website reported as a scam”
“I want a refund and this website reported as a scam”
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Fragrance Spice is an online retailer specializing in luxury designer perfumes and colognes at competitive prices. The company offers a diverse range of fragrances from renowned brands such as Versace, Dior, Gucci, and Tom Ford, catering to both men and women. In addition to individual perfumes, Fragrance Spice provides gift sets and fragrance samples, allowing customers to explore a variety of scents before making a purchase. Targeting fragrance enthusiasts and gift buyers, Fragrance Spice aims to make luxury accessible by offering products under $50, alongside exclusive high-end options. The company emphasizes customer satisfaction by providing free U.S. shipping on orders, making it a convenient choice for consumers seeking quality fragrances at attractive prices. With a commitment to an extensive selection of lasting fragrances, Fragrance Spice is positioned as a go-to destination for those looking to enhance their scent collection.
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Fragrance Spice receives mixed feedback from its customers, with a notable divide between positive and negative experiences. Many reviewers praise the service, highlighting it as "great" and noting fast delivery and secure packaging for their orders. However, a significant number of consumers express frustration over order fulfillment issues, with complaints about not receiving items for months and a lack of communication from the company. Several customers report receiving incorrect products, which adds to their dissatisfaction. Despite the positive remarks about service quality, the overwhelming issues with order delays and poor customer support overshadow these strengths. Overall, the sentiment leans negative due to the prevalent complaints about order management and responsiveness.
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