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HomeESCAPE LIVE Reviews
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ESCAPE LIVE Reviews

4.79 out of 5 stars
4.79 out of 5 stars
4.8
|Excellent|100 reviews

TrustScore

4.8
4.79 out of 5 stars
Excellent
5 out of 5 stars
90
4 out of 5 stars
5
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
2
100 reviews in total

Review summary

Escape Live receives overwhelmingly positive feedback, with many reviewers praising the immersive experiences and the welcoming attitude of the staff. Customers highlight the fun and engaging nature of the escape rooms, noting that hosts like Mark and Naz enhance the experience with their enthusiasm and guidance. The variety of rooms, such as the holiday-themed and Sherlock escape, are particularly well-received for team-building activities. However, some reviews mention issues with worn props and a lack of clear instructions at the start of certain games, which could affect the overall enjoyment. Additionally, a few customers express frustration over booking complications and poor service, particularly regarding cancellations and staff shortages.

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Based on reviews, created with AI

See what reviewers are saying

Sonia Lawrence
Sonia LawrenceFeatured

7 months ago

5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Birthday Adventure at Escape Live Birmingham!

I wanted to do something truly unique to celebrate my daughter’s 21st birthday, something more memorable than the usual meal or night out. After a bit of searching, I discovered Escape Live Birmingham... See more

Julie Roberts
Julie RobertsFeatured

8 months ago

5 out of 5 stars

We went for our very 1st time today…

We went for our very 1st time today to the Liverpool venue (8/5/25) and did the Watson escape room. Unsure of what to expect, but we needn't have worried. James was our host and he was a star. Managem... See more

Jenny Stevens
Jenny StevensFeatured

9 months ago

5 out of 5 stars

A really good experience

A really good experience, very immersive and atmospheric. Mark was a great host and very welcoming too

Scott Kent
Scott KentFeatured

10 months ago

5 out of 5 stars

Very good and exiting

Very good and exiting

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Garth West
Garth West
1 reviews
about 2 years ago
5 out of 5 stars

Escape Live in Birmingham, Excellent

Our visit to Escape Live in Birmingham was excellent. Tania was our guide and her excellent sense of humour and polite and friendly demeanour really enhanced our visit. We undertook the Dr Watson challenge and found it really well thought out, challenging, and great fun.

Helpful?
E King
E King
1 reviews
about 2 years ago
1 out of 5 stars

Poor service all round

Event booked for Liverpool via general sales line, turned up to be told they couldn’t fulfil the booking due to staff shortages. “Not our fault though, Sales’ fault”. Left us waiting for 30 mins then a junior member of staff given the job to turn us away. Left to us to then contact sales to organise the refund! Complete shoddy service all round.

Helpful?
Consumer
Consumer
1 reviews
about 2 years ago
5 out of 5 stars

Room 13

Our game master, Naz was exceptional. She explained the game well and gave a good backstory for Room 13. Really enjoyed the experience and would definitely visit again 100%.

Helpful?
Marina Wolfe
Marina Wolfe
1 reviews
about 2 years ago
5 out of 5 stars

Great Experience with Escape Live

Escape Live recently hosted our year end celebration and they are fantastic! - they fielded multiple calls both online and over the phone to answer all my questions and help customize the experience for our team (despite the fact that we were in opposite time zones across the world). - they fully hosted the event, so once the activity started our players had a guide, an amazing interactive experience, and I didn't have to stress about making sure everyone was having a good time. - We came to them with a limited budget, an evolving number of guests, and almost no time until the event and they worked with us to find a solution for everything. I'd highly recommend talking to Escape Live if you don't see an exact fit on their website because they have the solution and are able to adjust to your needs. - Our guest are still talking about the experience; it's not just another corporate event.

Helpful?
Customer
Customer
1 reviews
over 2 years ago
5 out of 5 stars

Room 13 in Birmingham

Completed room 13 in Birmingham and really enjoyed it. Alex.S aka “Geoff” was terrifyingly great and Dan was great too. We needed a couple clues but on the whole we managed to figure things out.

Helpful?
Zoran Beric
Zoran Beric
1 reviews
about 3 years ago
5 out of 5 stars

Amazing!

Played "Sherlock: The Grand Debut". It was so exciting! An absolutely amazing experience! So much fun. Mr Murphy and Miss Molly were just marvellous! Thank you so much, guys, for such a great time!

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Sergey Lesnikov
Sergey Lesnikov
1 reviews
about 3 years ago
5 out of 5 stars

Nice Sherlock Holmes Quest

A really nice quest. I like Sherlock Holmes stories, and this is a good one. We played in a team and that was fun, and we tried to work tohether, thats make us more connected. Maybe some of tasks makes us stuck because they were more language specific, but we had a fun.

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Zakhar Govin
Zakhar Govin
1 reviews
about 3 years ago
5 out of 5 stars

Groundskeeper Bill is marvelous!

Groundskeeper Bill is marvelous! We played Sherlock: The Grand Debut on corporate party and it was a great opportunity to talk and solve the riddle together. And our team got the best time. What could I wish more?

Helpful?
Keith Donachie
Keith Donachie
1 reviews
about 3 years ago
5 out of 5 stars

Very well hosted

Very well hosted. Great fun - fantastic humour and enthusiasm show by all the cast members. Would participate again. Thanks guys.

Helpful?
Monica A
Monica A
1 reviews
about 3 years ago
5 out of 5 stars

Very engaging company event

Very engaging company event, well-made graphics, interesting story, and a fun team building experience. Thanks, Aunt Doris and Mr. Murphy!

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Judd Fetters
Judd Fetters
1 reviews
about 3 years ago
5 out of 5 stars

Just as fun as IRL Escape Rooms

Aside from a few technical hiccups that were fixed very quickly that was a fun, surprisingly true to life escape room experience. I was skeptical that an online escape room could capture the feel of in person ones, but it really did and the actors playing Aunt Doris and Mr. Murphy were top notch. Very, very fun. I highly recommend it.

Helpful?
Cheryl Addison-Law
Cheryl Addison-Law
1 reviews
about 3 years ago
5 out of 5 stars

Thank you for the great experience!

Thank you for the great experience!! It was enjoyable.!

Helpful?
WR
WR
1 reviews
about 3 years ago
5 out of 5 stars

Good team building game

Good team building game

Helpful?
Kiran Raj
Kiran Raj
1 reviews
about 3 years ago
5 out of 5 stars

Had so much fun

Had so much fun! Thanks team <3

Helpful?
Vasanth
Vasanth
1 reviews
about 3 years ago
5 out of 5 stars

Nice team activity that brings all to a…

Nice team activity that brings all to a common purpose.

Helpful?
rab wilson
rab wilson
1 reviews
about 3 years ago
4 out of 5 stars

Lots of fun

Lots of fun, very much recommended.

Helpful?
Rachel
Rachel
1 reviews
about 3 years ago
5 out of 5 stars

Holiday escape room

We did the holiday escape room for a work party and had a fun time.

Helpful?
Susan Kelly
Susan Kelly
1 reviews
about 3 years ago
3 out of 5 stars

Overall fun

Overall a fun activity. It would have been nice to have had some instructions on what to do when entering the first room. This isn't an activity for getting to know other people, but would have been fun to do with a group of people you already have a relationship with. Enjoyable, but the instructions on how to get going would have been useful.

Helpful?
Andrew
Andrew
1 reviews
about 3 years ago
5 out of 5 stars

Entertaining and interesting

Entertaining and interesting, thanks for the event!

Helpful?
Duncan Greenshields
Duncan Greenshields
1 reviews
about 3 years ago
5 out of 5 stars

First rate experience

Although a little confused at the start with such a large group to divide it was a great fun experience and a good team building exercise. Noddy held it all together rather well.

Helpful?
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About ESCAPE LIVE

Escape Live is a prominent provider of escape room experiences across the UK, with locations in Coventry, Birmingham, Essex, Liverpool, and Stratford. The company offers a variety of themed escape rooms designed for entertainment and team-building activities. Customers can choose from a range of immersive games, including historical mysteries, adventure challenges, and horror scenarios, catering to different interests and skill levels. Targeting individuals and groups, Escape Live serves both casual visitors looking for a fun outing and organizations seeking unique team-building experiences. The company also provides options for private events, such as birthday parties and corporate gatherings, making it a versatile choice for various celebrations. With a focus on enhancing critical thinking and teamwork, Escape Live aims to deliver engaging and memorable experiences for all participants.

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