Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

M

MsSusanReynolds

5 out of 5 stars
Knowledgeable and friendly.

Knowledgeable and friendly.

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Tv

T vD

5 out of 5 stars
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

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MF

Mr Frank Moseley

5 out of 5 stars
Great service

Hasan was extremely helpful and efficient

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NC

Natasha Crosby

5 out of 5 stars
Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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Company details

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All reviews

999 total • Write a review

Showing 201 - 210 of 995 reviews
D

Simple ,short,satisfied.

Simple ,short,satisfied.

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JF

Easy to navigate website.

Easy to navigate website.

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JC

Smart meter gas and electricity

We moved into a new bungalow with gas and electricity smart meters fitted by E.on and they did not work plus we discovered our account was mixed up with a neighbours and the first year was a nightmare sorting it all out. However since then everything has run smoothly and we are happy with they manage our account and could now recommend them.

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K

Everything explained fully

Everything explained fully. Got a good deal

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A

Customer service was very good.

Customer service was very good.

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S

So easy to arrange and if you need any…

So easy to arrange and if you need any help the person at the end of the email is very helpful, I haven’t shopped around but I think from previous experience that they are good prices.

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PY

Professional

Professional

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jd

10 out of 10 well helpfull

this company is so helpfull n im glad 2 come over to them

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MP

Everybody who handled the call were…

Everybody who handled the call were very helpful especially a gentleman called Memet. Thank You.

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