Happy customer
Very knowledgeable and no hard sell.Listened to what my prefences were.Fitters arrived and were professional,even cleaned up after,no stress.I am extremely happy with my new doors and windows.Would highly recommend
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DX Home Improvements Ltd
Reviews 335•
4.9
Construction & Manufacturing4.9
Excellent
335 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.9
Excellent
335 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
DX Home Improvements Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Fantastic experience from start to…
Fantastic experience from start to finish. Had Darcey out who went through styles and prices with us. She was very knowledgeable and passionate about the windows. Was no hard sell like other companies we had out. Which made us feel at so much ease that we decided to go ahead. The lads who fitted the windows done a smashing job. They also cleaned up very well. Would highly recommend Dx! Will be in touch very soon in regards to getting my kitchen done. Thanks again guys.
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Outstanding Service and Stunning New Windows
We recently had six windows installed by DX Home Improvements, and the whole experience has been fantastic from start to finish. Special thanks to Darcey, our sales rep who was incredibly knowledgeable about everything to do with windows. She took the time to explain our options without any pressure to buy, which really put us at ease. Once we decided to go ahead, she stayed in regular contact to make sure we were happy at every stage. She even followed up after the installation to check everything was perfect. That level of care and professionalism made a big difference. The installation itself was quick and smooth. The team did a brilliant job. They laid down dust sheets, tidied up after themselves, and took all the waste away. The windows look absolutely stunning and have completely transformed the house. After the work was done, the company got in touch to ensure we were satisfied. We pointed out a couple of very small imperfections, and they were quick to assure us these would be sorted ASAP. Overall, we’re incredibly impressed and will definitely be using DX Home Improvements again for future work. Highly recommended!
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Hi had my windows 3 windows 2 large a d…
Hi had my windows 3 windows 2 large a d one composite door fitted today the team where excellent. Work men came on time very professional and to high standard cleaned any mess and I am.more than pleased with the standard of my door and windows .really great job would recommend 👌.
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Company details
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Website
www.dxhomeimprovements.co.uk
All reviews
335 total • Write a review
Showing 261 - 270 of 331 reviews
MN
Rough casting done to house and it…
Rough casting done to house and it looks amazing. They guys worked solid from start to finish. Would highly recommend.
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LK
Would just like to comment on Becca…
Would just like to comment on Becca Kelly (I promise no relation) and wanted to say how pleasant, friendly and knowledgeable she was - no hard sales, just an informed chat with good ideas - wish there were more in sales like her.
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MD
Had DX home improvements out for a…
Had DX home improvements out for a quote. All went well no hard sell just straight forward. Very happy with the quote. Went ahead and ordered the work to be carried out. All aspects of the work and communication was very professional but friendly felt good dealing with everyone I had contact with. Windows are first class quality and more than pleased with the job the guys done with the fitting. So I would not hesitate in recommending DX home improvements to anyone. Well done guys well pleased cheers Vinny Duffy
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GM
Great service, will be using again
I had a few quotes to get new doors and windows. The sales person that came from DX to provide the quote was down to earth and genuine which was one of the reasons I went with them. The other was that the quote was affordable. Communication was also really good, I was kept informed about the install date; everyone was polite and professional. The fitting team were also very good, they worked very hard to get it all done and tidied up thoroughly. I’ve gone over all the work afterward and couldn’t find any issues. I’ll be using DX to do all my a upstairs windows next year. As a business, they have my trust in their products and services.
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AS
Excellent company very customer focused proving professional service and quality windows and doors.
Received several quotes for replacement windows and doors.Decided on DX as they were very professional and listened to my specific specifications and was given a quote without any hard sell. David,Shaun ensured that everything went smoothly from ordering to completion .They and the fitters were professional and dealt with a very small scratch issue very efficiently and quickly.(Which was a factory issue.) Also DX never asked for a payment at any time whilst waiting on replacement glass or before I paid my bill in my own time after completion. I would highly recommend them as they are very customer focused. My doors and windows exceed my expectations in specifications and quality ,
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K
No complaints at all
After seeing social media posts, I decided to contact DX about replacing windows and a door. A representative came to visit the same day and provided a price that was very competitive. The tradesmen arrived early on the planned installation date and they were very quick and tidy, with minimal disruption. Work was carried out to a high standard and all the waste was removed. I’m very happy with the work and will be asking DX to come back to replace patio doors and some of the rear windows in a couple of months time.
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JM
Faultless service from start to finish
Faultless service from start to finish. Kept us in loop over delays and changes. but kept to timescale. Work on both days was perfect. The fitting team were gold standard. One minor issue, but being resolved and not fitters or company's fault.
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M
Excellent Service and Good good job done.
Windows fitted on scheduled day, all 5 windows fitted on the same day. Windows exactly as expected and the same as sample shown to us by the sales person. In dealing with company they clearly are customer and service focussed, they also delivered is much faster timeframe than the other companies I looked at. All in all very pleased with the end result.
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CG
Window Installation.
Found this company on Instagram and read reviews on trust pilot. Got them out for a quote and was happy with the quote. Found them to be professional and no hard sell. Gave me the date for installation and were there sharp on the day of Installation. I'm not a window expert but the quality of workmanship was excellent. I would have no hesitation in getting them to do any other work or recommending them. Thanks boys...great job! Colin Gardner.
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KB
Excellent service and communication. Highly recommend 👌
We had all our windows and doors replaced by DX Home Improvements. Overall it was a great experience and we are very happy with our new windows and doors. David came out initially to give us a quote and he was very professional and not pushy at all. He gave us all the information we needed and provided a quote which we was very fair and he left us with it to think about it. Once agreed the surveyor was sent out and he went over each single window design with us and advised us of available options and design ideas. The fitters were behind schedule when they started due to a factory issue but the team worked so hard and got back on track. They didn't stop all day and worked late to make sure it was finished on time and they cleaned up as they went. There were a few snags that needed dealt with (these were factory issues not fitting issues) and these were dealt with by Shaun in a prompt manner. Shaun did a great job at getting everything resolved until we were 100% happy, keeping us well informed along the way. They also didnt issue an invoice until everything had been resolved and we were fully happy. Honestly guys it's great to work with an honest and reliable company for a change. Trustworthy and professional company that I would definitely recommend and would use them again if needed. Already recommended them to a friend!
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