Review summary

DX Home Improvements Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

H
Happy customer

Very knowledgeable and no hard sell.Listened to what my prefences were.Fitters arrived and were professional,even cleaned up after,no stress.I am extremely happy with my new doors and windows.Would highly recommend

J
Fantastic experience from start to…

Fantastic experience from start to finish. Had Darcey out who went through styles and prices with us. She was very knowledgeable and passionate about the windows. Was no hard sell like other companies we had out. Which made us feel at so much ease that we decided to go ahead. The lads who fitted the windows done a smashing job. They also cleaned up very well. Would highly recommend Dx! Will be in touch very soon in regards to getting my kitchen done. Thanks again guys.

CM
Outstanding Service and Stunning New Windows

We recently had six windows installed by DX Home Improvements, and the whole experience has been fantastic from start to finish. Special thanks to Darcey, our sales rep who was incredibly knowledgeable about everything to do with windows. She took the time to explain our options without any pressure to buy, which really put us at ease. Once we decided to go ahead, she stayed in regular contact to make sure we were happy at every stage. She even followed up after the installation to check everything was perfect. That level of care and professionalism made a big difference. The installation itself was quick and smooth. The team did a brilliant job. They laid down dust sheets, tidied up after themselves, and took all the waste away. The windows look absolutely stunning and have completely transformed the house. After the work was done, the company got in touch to ensure we were satisfied. We pointed out a couple of very small imperfections, and they were quick to assure us these would be sorted ASAP. Overall, we’re incredibly impressed and will definitely be using DX Home Improvements again for future work. Highly recommended!

Hi had my windows 3 windows 2 large a d…

Hi had my windows 3 windows 2 large a d one composite door fitted today the team where excellent. Work men came on time very professional and to high standard cleaned any mess and I am.more than pleased with the standard of my door and windows .really great job would recommend 👌.

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335 total • Write a review

Showing 1 - 10 of 331 reviews
BR
5 out of 5 stars

Top class service!

Top class service! Recently had my kitchen fully renovated and Absolutely love my new kitchen! The renovation was smooth, and the team was totally professional. The quality of work is outstanding, and the final finish is breathtaking! Just the exact way we wanted it. Thanks DX for your high quality of works, highly recommend

Date of experience: June 5, 2025

MH
5 out of 5 stars

Just had my kitchen fitted from DX

Just had my kitchen fitted from DX, took 5 days as told workers on time everyday and left my house spotless after each shift, from the staff to the workers I didn’t have 1 issue thanks again DX! Now for my windows next 👏🏻

Date of experience: June 4, 2025

D
5 out of 5 stars

Amazing customer service and…

Amazing customer service and communication from start to finish! Thank you!

Date of experience: June 4, 2025

MC
1 out of 5 stars

Avoid!!

Paid large deposit for a conservatory in March was told we would be sat in it by end of May enjoying it by salesman Gary! Didn’t hear anything after deposit was paid, I chased up the “survey” which I was told to allow 2 hours out my day for, for someone to appear and take 7 minutes. Again weeks of silence no contact, I then called and was told that it was with planning department, left it two weeks and then tried contacting again, every time I called the person was in a “meeting” i became concerned that no one was returning my calls or emails and no date had been set and this was mid May now! So I contacted the planning department who told me that no application had been made and I had been lied to! So after many calls and emails and calling Gary the original sales person we finally got a “manager” who then told me that apparently they had made a mistake and couldn’t carry the work out that Gary told us would be carried out! We then had to wait over 2 weeks to get our money back so this was over 2 months they sat with almost £5500 of our money with no intention of carrying out the work. Avoid this company like the plague it will just cause you to be financially out of pocket and you’ll end up with nothing but stress and no conservatory for your troubles! We went with DX because the sales guy was a local guy! Big mistake for us! But we will make sure that everyone local to us doesn’t make the same mistake!

Date of experience: June 3, 2025

CS
5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish , just had 6 windows installed by DX no hard selling by Darcy who was very helpful in choosing what style of widows at a great price ,also office staff keeping us informed of the process of the installation , can I also thank Ross and his team for a brilliant job of fitting the windows, I would highly recommend your company to anyone . Thanks again

Date of experience: May 30, 2025

A
5 out of 5 stars

Amazing company

Amazing company , easy to deal with hassle free great prices the most helpful and friendly staff would highly recommend and my job was spot on thanks DX

Date of experience: May 13, 2025

c
1 out of 5 stars

This has been a nightmare

This has been a nightmare - from the awful fitting to the snagging work. Still have issues with a fine grit - sand appearing on all my sills and 2 of them have the cavity wall insulation appearing. Sills still damaged from fit out - and now they have decided it’s my error it’s all like this . I was given money off for the damage they caused - and now seem to think they have done enough. Damage I got money off for was scratched walls , sills and wardrobe - not the actual seals or whatever is going on now . They stopped replying and said they have fixed it to their satisfaction.

Date of experience: May 12, 2025

MJ
5 out of 5 stars

JIM STEWART

Just had 7windows and a door fitted by DX, no hard sell from Garry Higgins the salesman, quick ,informative and very helpful, Jim and Liam the fitters were fast efficient and friendly. Leaving a first class job and no mess absolutely brilliant,would Definitely use DX home improvements again and highly recommend them ! Thanks guys

Date of experience: May 2, 2025

Fo
5 out of 5 stars

Fantastic experience from the start

Fantastic experience from the start. No hard sell. Delighted we chose DX home improvements for our windows and doors. Competitive pricing. The team were so helpful and nothing too much trouble. Thanks to the fitters Andy & Lewis for first class job. I absolutely love my windows & doors

Date of experience: April 30, 2025

AL
5 out of 5 stars

From.when Raymond came to house to the…

From.when Raymond came to house to the communication from both kayla and claire to the fitters thomas and gerry windows and door fitted to high standard the fitters were very pleasant very efficient and not one bit of mess was left thank you to everyone for such an excellent service

Date of experience: April 28, 2025

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