DX Home Improvements Ltd
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Avoid!!
Paid large deposit for a conservatory in March was told we would be sat in it by end of May enjoying it by salesman Gary! Didn’t hear anything after deposit was paid, I chased up the “survey” which I was told to allow 2 hours out my day for, for someone to appear and take 7 minutes. Again weeks of silence no contact, I then called and was told that it was with planning department, left it two weeks and then tried contacting again, every time I called the person was in a “meeting” i became concerned that no one was returning my calls or emails and no date had been set and this was mid May now! So I contacted the planning department who told me that no application had been made and I had been lied to! So after many calls and emails and calling Gary the original sales person we finally got a “manager” who then told me that apparently they had made a mistake and couldn’t carry the work out that Gary told us would be carried out! We then had to wait over 2 weeks to get our money back so this was over 2 months they sat with almost £5500 of our money with no intention of carrying out the work. Avoid this company like the plague it will just cause you to be financially out of pocket and you’ll end up with nothing but stress and no conservatory for your troubles! We went with DX because the sales guy was a local guy! Big mistake for us! But we will make sure that everyone local to us doesn’t make the same mistake!