Duke's Gaming is an online retailer specializing in discounted tabletop games and related products. The company offers a wide range of items, including popular franchises such as Warhammer 40,000, Age of Sigmar, X-Wing, and Star Wars Legion, among others. Customers can find various gaming materials, including rulebooks, expansions, and miniatures, catering to both casual gamers and dedicated hobbyists. Targeting enthusiasts of tabletop gaming and collectible card games, Duke's Gaming provides a platform for gamers to access their favorite products at competitive prices. The website features a straightforward navigation system, making it easy for customers to browse through categories like Beyblade, Rumbleslam, and more. With a focus on customer satisfaction, Duke's Gaming aims to deliver quality products to its community of gamers.
Duke's Gaming consistently receives high praise from customers for its friendly atmosphere and exceptional service. Reviewers highlight the welcoming nature of the staff, noting their politeness and helpfulness, which contributes to a positive shopping experience.
Many appreciate the knowledgeable owner and the vibrant community feel, making it an ideal spot for gaming enthusiasts. The store is recognized for its efficient order processing and the absence of prepayment requirements, which adds to customer satisfaction. However, a small number of reviews express dissatisfaction, indicating that some customers had a less favorable experience, describing it as their "first and last time" visiting. Despite this, the overwhelming majority of feedback is positive, showcasing Duke's Gaming as a top choice for hobbyists. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 100 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 5 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 4.7 | 3 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Great service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobby Stores.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | −1% | 100 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 272 | |
| 2.3 out of 5 (poor) | 67 out of 100 | — | — | — | — | 6 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | −3% | 551 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 25 |
Bottom line: Duke's Gaming is #1 of 5 on overall rating in this group.
100 reviews of Duke's Gaming. Filter by what matters to you.
Over a year ago
Awesome ordering experience via the Discord community and regular updates on the order. When I turned up to collect my items, Duke was (as always) a pleasure to deal with/chat to - very welcoming and... See more
Over a year ago
The staff were very polite and helpful and I enjoyed playing card games.
Over a year ago
dukes is a brill place to learn also make new friends
Over a year ago
The granddaughter goes here and she said that it's a very good place to go for her gaming.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Awesome ordering experience via the Discord community and regular updates on the order. When I turned up to collect my items, Duke was (as always) a pleasure to deal with/chat to - very welcoming and knowledgeable. And the healthy discount on RRP is welcome too!
The staff were very polite and helpful and I enjoyed playing card games.
dukes is a brill place to learn also make new friends
The granddaughter goes here and she said that it's a very good place to go for her gaming.
Amazing atmosphere and a really enjoyable time, owner was very accommodating and friendly and I’d definitely recommend people going to Dukes gaming :).
always a pleasure outstanding shop great person
Not used before. Bought as a gift, easy transaction.
Always really helpful and takes no prepayment for ordered goods until they arrive
Great service
Very welcoming as I came into the building, processed my order very quickly. Staff are polite and helpful with suggestions, & have great knowledge of their product. Hopefully I will find the chance to look through the rest of the stock, and seek more guidance in the future. Thanks alot.
Great service
Dukes gaming is one of the best gaming communities I’ve been apart of. There is an amazing family feel, where anyone is welcome. the perfect place for all your hobby, tcg and miniature gaming needs from amazing selection of paints and tools for minis. Wide selection of games come in and play. Large selection of TCGs. Good selection of dice for TTRPGs. An after school club on a Friday It’s the best place in Pontypool. Must visit for all things table top gaming!
outstanding service and great shop, freindly and very knowledgable. thanks
Fantastic customer experience, really happy with the service received, will order again.
Warm friendly atmosphere, open and welcoming store, a fantastic and inclusive gaming community Dukes has it all!
Friendly and great service :)
Ordered a Star Wars Unlimited booster box from their site, unfortunately due to no fault of Dukes gaming it arrived damaged. I contacted them via email and was emailed back within minutes by a person called Luke, who was super respectful and understanding to my issue of the booster box being damaged. To be clear the damage was due to the clumsy courier not at all due to the store. After a few back and forth emails with Luke he offered to let me return the box for a full refund or to either partially refund me, which i think was very generous and fair. Despite the issue with the booster box, the experience shopping with them was 10/10 from the dispatch time to the amazing customer support, highly suggest to support this store and shop with them!!
First time I have been to the shop and was made welcome. Grand son over the moon with his Pokamon cards and minatures. Thank you.
Incredibly helpful. I sent an email asking about stock availability on a hard to find item. They responded within a day (they had what I was after, whoop!) and shipped the item (as tracked by Shop) within 30 mins of me placing my order. Superb service all round 👌
So glad to have discovered this safe place where my young son can indulge his current passion of Pokémon. Fantastic little club set up for the kids over half-term. Duke's experience and knowledge are an inspiration to the little minds and extremely useful for the parents. Be sure to visit again....👍
Duke's Gaming is an online retailer specializing in discounted tabletop games and related products. The company offers a wide range of items, including popular franchises such as Warhammer 40,000, Age of Sigmar, X-Wing, and Star Wars Legion, among others. Customers can find various gaming materials, including rulebooks, expansions, and miniatures, catering to both casual gamers and dedicated hobbyists. Targeting enthusiasts of tabletop gaming and collectible card games, Duke's Gaming provides a platform for gamers to access their favorite products at competitive prices. The website features a straightforward navigation system, making it easy for customers to browse through categories like Beyblade, Rumbleslam, and more. With a focus on customer satisfaction, Duke's Gaming aims to deliver quality products to its community of gamers.
This profile hasn't been claimed by the business owner.
