DriveSafe Driving Schools is a leading provider of driver education in Colorado, operating 12 locations throughout the Denver area. The company specializes in offering comprehensive driving instruction for teens and adults, emphasizing safety and confidence behind the wheel. With over 40 years of experience, DriveSafe has trained more than 200,000 students, making it a trusted choice for individuals seeking to obtain their driver's license.
Customers of DriveSafe include new drivers preparing for their permit tests, individuals looking to improve their driving skills, and parents seeking a reliable driving school for their teenagers. The school is AAA approved and is known for its friendly and knowledgeable instructors who provide personalized support to each student, ensuring a positive learning experience. DriveSafe is committed to delivering quality driver education that equips students with the necessary skills for safe driving.
DriveSafe Driving Schools has a positive customer experience.
DriveSafe Driving Schools receives mixed feedback from consumers, highlighting both strengths and significant weaknesses. Many reviewers praise the driving instructors, noting their competence and ability to help students pass their tests.
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However, scheduling lessons proves to be a major frustration, with numerous complaints about the difficulty in securing appointments and the lack of responsiveness from administration staff. Customers express dissatisfaction with the online course platform, describing it as outdated and glitchy, which detracts from the overall learning experience. Additionally, some feel that the fees are excessive and not transparent, leading to a perception of the company as profit-driven.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.5
60
100%
● Low
3.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
3.0▲ 2.0
12-month avg
1.6
All-time
3.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
2.0
1
Jan 25
—
0
Feb 25
1.0
1
Mar 25
1.5
2
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
1.0
2
Aug 25
—
0
Sep 25
—
0
Oct 25
—
0
Nov 25
3.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 36 positive reviews
Helpful support28%
10 mentions
Friendly staff19%
7 mentions
Professionalism11%
4 mentions
Website & app6%
2 mentions
“The instructors were professional and helpful”
On “Helpful support” · May 4, 2023
Top complaintsof 21 negative reviews
Payment issues52%
11 mentions
Customer service38%
8 mentions
Refund19%
4 mentions
Returns14%
3 mentions
“Very difficult to schedule lessons - but DriveSafe have no issue take all payment up front”
On “Payment issues” · Jul 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Language Schools.
Overall rating and review count for this company and similar companies
Professional staff and helpful representatives for parents
The instructors were professional and helpful. Staff assisting on the phone were so accomodating. Appreciated the flexibility with scheduling. Wish there were more hours available for training at the Greenwood Village location. Kevin was the best tester and trainer. Felt trainers were adaptive for special circumstances.
I will soon have a teen driver in the house. Drivesafe has been a fantastic resource. The website for scheduling is improving. I have really enjoyed talking to the Drivesafe team on the phone. They have been so helpful. Deb, in particular, was fantastic. She was so friendly and knowledgeable that our conversation made my day. Thank you!
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Love DriveSafe Driving School. Schedules and expectations are well thought out and applied. My son is nearly completed with his entire experience. Really loved Diana over at the Arvada location. She was so helpful, positive, and easy going (which helps with new drivers) and gave my son good tips during his 2-hour driving sessions. Definitely recommend.
It was nice to receive a high level of service from professionals in their field.
I also really appreciate the recommendations of the instructor on safe driving.
These are expensive classes and during their driving training they do not cover driving rules/regulations that they test kids on during their driving tests. Not having that background is enough for the same instructors to fail kids on their driving tests. (This is specific to how to use pull out lanes with adjacent bike lanes--which is either not that important because no one actually uses them as designed or of the upmost importance because the testers engage them multiple times so that they become an auto fail if not done correctly.) They provide cars with poor traction and then automatically fail tests if there is any tire slippage when accelerating from stops on snowy roads and they do not allow the use of cars with appropriate traction. Finally, the staff tried to point us to walk in testing at their other school based centers and these centers do not actually provide that service.
If the goal is to examine if kids have the skills to be safe on the road they are focusing on the wrong points. If the goal is to milk money from a system where they take advantage of state mandates, they are doing a great job.
This is our family's second successful experience with DriveSafe. The instructors are friendly and knowledgeable and the customer service is wonderful. Highly recommend!
The instructor for my son's testing was very upfront and encouraging. It gave him the confidence he needed for such a significant responsibility. So grateful for her taking the time to go above and beyond.
The teachers were so awesome! They made it fun for the teens! My daughter and her friends were super nervous for driving school but they ended up actually loving it!
The DriveSafe team took great care in assisting our family. They took the extra time to help me navigate the DMV website for our girls to get their driving permits following them passing their tests. And they didn't hesitate to give accommodations to our daughter who is on an IEP at school. They worked with us so she could take the test and have it read out loud to her. They also celebrated sincerely the joy of her success in passing!
This is the second time using this location. Both times the scheduler has incorrectly input the schedule we agreed to verbally.
This last time we showed up for a lesson and it was listed for a test. I asked what would happen if we took the test and failed. They said the package I bought comes with two tests - ok then let’s try the test. The student failed the test. No big deal, we rescheduled the correct lesson and a future test. The student passed and we went to the dmv. The dmv told us that we were going to be charged extra ($50) because she failed the test.
The drive school messed up the schedule, No one at the drive school told us that if she failed the test that there could be potentially added fees at the dmv. If they did, then we wouldn’t have taken the test that day.
My other big problem with this school is they don’t take the drivers test on any highway. This is so important where we live and is a big gap in their system.
It was impossible to get drive times that my child could attend without missing school for drive times. I even called months ahead of time and still could not find drive times! My son used this same program 2 years before and this was not the case. It was very convenient and service oriented. I get that there was a shortage of staffing this last year, but it was absolutely ridiculous how hard it was to schedule drives. We ended up doing all the drives in one week over spring break, and still had to drive all over Colorado to get the 3 drives. Even though I had called months a head of time to book them
The staff member who gave my son his driving test was fair, encouraging and yet straightforward about his strengths and weaknesses. He did a great job!
Best school in the world . All of the team were good and happy to help . My English not good but when I call them they were very patient with me until I understand.
Fantastic! Wonderful instructors, extremely patient. I felt comfortable the whole time. One particular instructor was amazing but I can't remember his name as I did my lessons 9 months ago 🤣 but regardless I have my license thanks to them and this was a great place to learn with.
DriveSafe Driving Schools is a leading provider of driver education in Colorado, operating 12 locations throughout the Denver area. The company specializes in offering comprehensive driving instruction for teens and adults, emphasizing safety and confidence behind the wheel. With over 40 years of experience, DriveSafe has trained more than 200,000 students, making it a trusted choice for individuals seeking to obtain their driver's license.
Customers of DriveSafe include new drivers preparing for their permit tests, individuals looking to improve their driving skills, and parents seeking a reliable driving school for their teenagers. The school is AAA approved and is known for its friendly and knowledgeable instructors who provide personalized support to each student, ensuring a positive learning experience. DriveSafe is committed to delivering quality driver education that equips students with the necessary skills for safe driving.