I asked for an immediate refund when I…
I asked for an immediate refund when I received DERMAWALL or dermawave. It was a small flimsy cheap plastic wand available for £5 in China sold to me for £49.99. They refused a refund. They first said if it had been opened or handled it could not be refunded. When I said it's still in its original packaging they said I had to 1. Use it first 2 record my progress of using it on video daily to prove it's been used!!; They said if I could then prove it has no effect they would refund it. BUT IT HAS TO BE UNOPENED AND NOT HANDLED !!!! THEY HAVE OUTRIGHT REFUSED A REFUND even though I said I would return it at my own cost. These are scammers and should be closed down. Date JULY 2025
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