Danske Bank is a leading financial institution in Denmark, providing a wide range of banking services tailored to individual customers. The company offers expertise in areas such as housing finance, investment, retirement planning, insurance, and savings management. With a focus on helping clients optimize their economic well-being, Danske Bank provides tools and resources for budgeting, loan calculations, and investment planning.
The primary customers of Danske Bank include private individuals seeking personalized financial advice and solutions for their economic needs. By facilitating access to various financial products, including mortgages, personal loans, and savings accounts, the company aims to support its clients in achieving their financial goals. Through its comprehensive services, Danske Bank positions itself as a reliable partner for managing personal finances in the evolving economic landscape.
Danske Bank receives a generally positive reception from its customers, with many praising the knowledgeable and detailed guidance provided by its advisors. Reviewers highlight the bank's customer-oriented approach and the thoroughness of meetings, often noting that they leave with a clear understanding of their financial options.
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However, there are significant complaints regarding the bank's website, which has been described as unreliable and frustrating, leading some long-term customers to express dissatisfaction with the overall service. Additionally, a few reviews mention a decline in customer service quality over the years, with some former clients feeling neglected. Despite these issues, the majority of feedback reflects a strong appreciation for the personalized and competent financial advice offered.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
60
100%
—
● Medium
4.1 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top complaintsof 12 negative reviews
Customer service33%
4 mentions
“And I thought, yes, that sounds easy, then, it said, “to be eligible; You must be a new customer”
On “Customer service” · Sep 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
Overall rating and review count for this company and similar companies
Dejligt med en rådgiver, som var godt forberedt til vores ønskede møde om boliglån og eventuelt boligsalg.Derudover var der også tid til konstruktivt at drøfte investeringsspørgsmål og muligheder.
Endelig var det rart dagen efter mødet at modtage skrivelse om drøftede emner og opfølgning på beslutninger fra mødet.
Kommunikationen er altid i top, og jeg føler mig virkelig godt taget hånd om. Christina rådgiver mig professionelt og nærværende om mulighederne i forbindelse med mit lån til en ny feriebolig. Jeg føler mig tryg og godt guidet hele vejen. Derfor anbefaler jeg gerne Danske Bank i Parken, og jeg har allerede henvist flere venner og bekendte dertil.
Yes, Danske Bank is a legitimate financial institution with numerous verified reviews. Customers have rated the bank positively, highlighting their informative guidance and customer-oriented service.
Is Danske Bank a scam?
No, Danske Bank is not a scam. It has a substantial number of verified reviews that reflect both positive experiences and some complaints, indicating a mix of customer feedback.
What services does Danske Bank offer?
Danske Bank provides a range of financial services including personal banking, investment options, and pension advice. Many customers have praised their detailed and personal advisory services.
What are the payment methods accepted by Danske Bank?
Danske Bank offers various payment methods including online banking, credit/debit cards, and mobile payment solutions. Customers appreciate the user-friendly interface for managing payments.
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How can I contact Danske Bank for customer support?
Customers can reach Danske Bank through their website, phone support, or in-person at local branches. Reviews indicate that their advisors are knowledgeable and provide thorough assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Der deltog 2 medarbejdere i mødet med hver sine kompetencer. det gjorde mødet meget intenst og vi kunne komme omkring og få svar på alle mine spørgsmål - og meget andet.
Rådgiver og jeg havde en god kemi, og det gav et godt møde med stor forståelse fra begge parter
Det gav den oplevelse af rådgivning, som jeg kom for.
Rådgiveren var meget kompetent og jeg havde en tryg oplevelse
De råd og vejledninger jeg har fået af rådgiver Kim Laursen var langt ud over det forventelige. Kim er fantastisk til på en særdeles behaglig og pædagogisk måde at komme rundt omkring alle økonomiske aspekter, alt i alt godt gået.
Grundet min rådgiver hos danske bank har jeg et fuldkomment overblik over min økonomiske situation. Jeg har desværre ikke selv stor forståelse for tal 🙈
Derfor er jeg dybt afhængig af en dygtig rådgiver. Efter salg af lejlighed og køb af hus står jeg i en rigtig fin situation trods jeg er ene-ejer uden millioner på kontoen. Det kan jeg takke danske bank og særdeles min rådgiver Charlotte for.
Jeg havde et telefonmøde med min bankrådgiver. Det var en rigtig god oplevelse. Behagelig, afslappet og nærværende samtale hvor alle spørgsmål blev belyst. Der blev omgående taget aktion på t
Danske Bank is a leading financial institution in Denmark, providing a wide range of banking services tailored to individual customers. The company offers expertise in areas such as housing finance, investment, retirement planning, insurance, and savings management. With a focus on helping clients optimize their economic well-being, Danske Bank provides tools and resources for budgeting, loan calculations, and investment planning.
The primary customers of Danske Bank include private individuals seeking personalized financial advice and solutions for their economic needs. By facilitating access to various financial products, including mortgages, personal loans, and savings accounts, the company aims to support its clients in achieving their financial goals. Through its comprehensive services, Danske Bank positions itself as a reliable partner for managing personal finances in the evolving economic landscape.