Country Wine & Spirits

4.540247678018575 out of 5 stars
4.5
Excellent646 reviews

TrustScore

4.5
4.540247678018575 out of 5 stars
Excellent
5 out of 5 stars
520
4 out of 5 stars
53
3 out of 5 stars
18
2 out of 5 stars
12
1 out of 5 stars
43
646 reviews in total

Review summary

Country Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Sent the wrong thing in the mail

Sent the wrong thing in the mail. Offered to refund the price difference, instead of sending me the right thing. Now the...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

It took over 2 weeks to get my order

It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest findin...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I wish I could give ZERO stars

I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting for order and/or a…

Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and rep...Read more

0
0
🔥 High engagement

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Brandon West
Brandon West
1 reviews
over 5 years ago
5 out of 5 stars

Everything worked out!!!!

My item was in stock and it was shipped the next day. Item came quickly even though it was shipped from across the country to NC. Packaged very well and shipped with FedEx. Very pleased with my purchase and can definitely see myself doing business with cwspirits again!

Helpful?
Shane
Shane
1 reviews
over 5 years ago
5 out of 5 stars

Aaron is extremely helpful

Aaron is extremely helpful. 10/10

Helpful?
Nancy
Nancy
1 reviews
over 5 years ago
5 out of 5 stars

Great service...Fast shipping...

Great packaging, good prices, and fast shipping. We will definitely order from them again.

Helpful?
Thomas Leake
Thomas Leake
1 reviews
over 5 years ago
5 out of 5 stars

Good product selection

Good product selection, good price, fast and free shipping. My future go to place.

Helpful?
over 5 years ago
5 out of 5 stars

Quick shipping confirmation.

Quick shipping confirmation.

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over 5 years ago
5 out of 5 stars

I am so glad I found you guys

I am so glad I found you guys. I don't have to go our and delivered to my door. You guys are great

Helpful?
over 5 years ago
5 out of 5 stars

A Wide selection of spirits

A Wide selection of spirits, and a helpful staff to go along with it. User friendly website makes it easy to browse and find what your looking for. If you need any assistance they are more than willing to assist just ask. Definitely my go to from now on.

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Peggy Lemmon
Peggy Lemmon
1 reviews
over 5 years ago
5 out of 5 stars

I tried to order through Caskers and…

I tried to order through Caskers and kept having problems about my zip code. Tried calling them and the phone continued to ring. Your website process was smooth. Thank you.

Helpful?
Katie Cheng
Katie Cheng
1 reviews
over 5 years ago
5 out of 5 stars

Aaron

Aaron, you have been so helpful and incredibly patient! Having to deal with annoying customers like me must make you regret the "instant chat" option on your website. Hahaha! Thank you for the 5-star service! You are the best, Aaron!

Helpful?
over 5 years ago
5 out of 5 stars

I just placed an order

I just placed an order. The ordering-process was exemplary. I will complete my final review upon receipt of my order. I have high hopes that too will be exemplary.

Helpful?
Georgia Booth
Georgia Booth
1 reviews
over 5 years ago
5 out of 5 stars

This is an excellent and efficient way…

This is an excellent and efficient way to purchase gifts. They arrive securely packaged . All that is needed is wrapping paper.

Helpful?
David
David
1 reviews
over 5 years ago
5 out of 5 stars

Great website

Great website, great customer service.

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Anita Fair
Anita Fair
1 reviews
over 5 years ago
5 out of 5 stars

Excellent website

Excellent website, order was delivered on time! Very pleased.

Helpful?
Michael Smith
Michael Smith
1 reviews
over 5 years ago
5 out of 5 stars

The best!

The best!! I’m a customer for life. True professionals Mike Smith

Helpful?
James
James
1 reviews
over 5 years ago
5 out of 5 stars

They shipped my order expeditiously but…

They shipped my order expeditiously but had problems with Fed Ex. Shipment never arrived. Apparently Fed Ex could not find my house since it is a fairly new development. County Wine worked with me, resent the order and absorbed the shipping cost. I called Fed Ex and told them that me address was correct. Got my new shipment in 2 days (on Saturday) as promised by Country Wine. Luckily Fed Ex had a substitute driver on Saturday that was familiar with the area. Bottom line is Country Wine did everything they possibly could to make sure that I got my shipment.

Helpful?
Kevin Wolff
Kevin Wolff
1 reviews
over 5 years ago
5 out of 5 stars

Great new customer experience

Just received my 1st order from Country Wine & Spirits and very pleased! The items received were as ordered and expected and in perfect condition. The bottles were individually wrapped in at least a couple layers of bubble wrap and taped tightly. The box was filled with Styrofoam peanuts and each wrapped bottle nested in very securely. I will definitely place another order with them and recommend them to friends. Thanks Country Wine & Spirits!

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navneet arora
navneet arora
1 reviews
over 5 years ago
5 out of 5 stars

Excellent customer service.

Excellent customer service and great product availability at very competitive price. The Ordering process was very easy and I received the product in within week’s time.

Helpful?
Maria Urena
Maria Urena
1 reviews
over 5 years ago
5 out of 5 stars

Great website

I received my order very fast considering the current situation.

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Dawn Reynolds
Dawn Reynolds
1 reviews
over 5 years ago
5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery

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Customer
Customer
1 reviews
over 5 years ago
5 out of 5 stars

Got my order on time and nothing broke!

Got my order on time and nothing broke!

Helpful?

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