Countywide Driving School is an independent driving school operating in Brighton, East Sussex, West Sussex, and Surrey. The company specializes in providing quality driving lessons at competitive rates, with hourly lessons starting from £9.75. Their services include local driving lessons, block bookings, and intensive driving courses designed to cater to a variety of learner needs.
Targeting individuals preparing for their driving tests, Countywide Driving School also offers assistance in booking theory and practical tests. With a commitment to safe driving practices, the school employs a team of dedicated instructors focused on delivering personalized instruction to learners of all skill levels. The company prioritizes customer convenience by facilitating online bookings and secure payment options through WorldPay and PayPal.
Driving Schools has a positive customer experience.
Reviewers consistently praise Lisa, the driving instructor, for her professionalism, patience, and ability to instill confidence in her students. Many customers highlight that her calm demeanor and thorough teaching methods contribute significantly to their success, with numerous individuals passing their driving tests on the first attempt.
Read full summaryShow less
Positive feedback emphasizes Lisa's encouraging nature and her effectiveness in helping students develop their driving skills. However, some reviews express dissatisfaction with scheduling issues and the overall organization of lessons, indicating that there may be challenges related to lesson availability and test preparation. Despite these concerns, the overwhelming sentiment remains positive, with most consumers recommending the school for its quality instruction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
28
100%
● Low
4.3 / 5 overall
=
28 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.3
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
5.0
1
Feb 25
5.0
2
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
—
0
Aug 25
—
0
Sep 25
5.0
1
Oct 25
—
0
Nov 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 28 most recent reviews.
Top praiseof 23 positive reviews
Professionalism22%
5 mentions
Helpful support13%
3 mentions
Customer service9%
2 mentions
Friendly staff9%
2 mentions
“Lisa is a professional driving instructor”
On “Professionalism” · Nov 11, 2025
Top complaintsof 5 negative reviews
Payment issues40%
2 mentions
“I paid for an intensive course for my daughter”
On “Payment issues” · Mar 11, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Language Schools.
Overall rating and review count for this company and similar companies
Great experience with this company, my instructor Lisa was a pleasure to be taught by; a polite and inspiring communicator, always exhibiting patience whilst being attentive to work on all of areas of my driving effectively to help me pass my test first time efficiently with less than 5 minors.
I started to drive with this school after moving town so needed a local driver. It all started off ok. Lessons were good and I started building confidence behind the wheel. I required certain days and times of the week as firstly I had an underlying medical condition which I needed to keep monitored whilst behind the wheel. I also work odd afternoon hours so needed weekend slots. This was all fine and I was aiming towards my test towards the end of the year. Then the pandemic hit. The first one passed fine and I was able to continue once the lockdown was lifted. After the second pandemic hit was another story. I was only offered hours I couldn't do as I was at work or hours around mealtimes in which I clearly stated I could not do due to my medication. The instructor then stated there were the only hours he was going to offer and if I wanted others then to go elsewhere. I left. Of course it is now difficult to get anymore lessons so I won't be back on the road until next year! To say I feel stabbed in the back is an understatement!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I paid for an intensive course for my daughter. The website suggested we’d have a nice lady in a shiny new car . Not a scruff in a poorly maintained micra . My daughter would constantly be let down at last minute by text message and take routes to suit his errands . He was even late day if the test and then made her get a train home after failing her test so he could get to next lesson . . awful company . Avoid at all costs .
I was quite nervous to start driving but Lisa was amazing at building my confidence and helping me improve, I highly recommend! She is very patient and professional :)
Paid for the 12 hour intensive course + test, got the instructor Mark who was really chill and kept all the lessons light hearted but informative, all my lessons were in the span of a week or 2 prior to my test, and ended up passing first time, if you're in the West Sussex area looking for an instructor definitely go for countywide and ask for Mark :)
Simply put, fell for one of their 'intense courses' where you pay £700 up front and in 'cash' for a number of lessons. An intense course is typically a course where you would expect at least 2-3 hours per week. The intense course turned out to be 1 hour per 1-2 weeks. Shortly after it became 1 hour per month. Later I booked another driving school as the test was coming soon, and my paid for lessons were not being delivered as they should, the countywide instructor decided to not deliver the remaining hours which were paid for up front even though the hours remaining were still required. All in all I called their registered office to explain the situation, they call you a liar and defend their instructors. To them it is clearly normal procedure to have customers pay for lessons and then not deliver them. Unbelievable. I have been a director of a global IT firm for over a decade treating customers fairly and it is very transparent when a company or individual is not playing fair. My recommendation is that you don't go with Countywide driving school.
Countywide Driving School is an independent driving school operating in Brighton, East Sussex, West Sussex, and Surrey. The company specializes in providing quality driving lessons at competitive rates, with hourly lessons starting from £9.75. Their services include local driving lessons, block bookings, and intensive driving courses designed to cater to a variety of learner needs.
Targeting individuals preparing for their driving tests, Countywide Driving School also offers assistance in booking theory and practical tests. With a commitment to safe driving practices, the school employs a team of dedicated instructors focused on delivering personalized instruction to learners of all skill levels. The company prioritizes customer convenience by facilitating online bookings and secure payment options through WorldPay and PayPal.