Review summary

Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Showing 791 - 800 of 996 reviews
J

Jon

US

5 out of 5 stars

Brilliant service

Brilliant communication and support making this a great ordering experience. Thanks especially to Vicky :-)

Date of experience: September 15, 2022

MB
5 out of 5 stars

Great company to deal with.

Great company to deal with both on the web and over the phone as they have real people to speak to. I was updated on deliveries so one less headache, special thanks to Pam in sales for her help.

Date of experience: September 15, 2022

P
5 out of 5 stars

Stock enquiry

Emailed regarding a stock enquiry, replied instantly with the answers I needed ,including delivery lead time and also if needed the local branch to my project if I need to compare with existing fittings. Thanks to Vicky for all my questions answered. Much appreciated

Date of experience: September 14, 2022

K
5 out of 5 stars

Excellent service from Pam

Excellent service from Pam! Never had any issues! She always supports where needed and responds to all orders straight away! Great company!

Date of experience: September 14, 2022

TB
5 out of 5 stars

Good quick service

Good quick service

Date of experience: September 14, 2022

MD
5 out of 5 stars

great value

Good website with easy online ordering/payment. very happy.

Date of experience: September 14, 2022

RA
5 out of 5 stars

Excellent Customer Service

Pam has been massively helpful and efficient setting up my orders.

Date of experience: September 14, 2022

F
5 out of 5 stars

Very helpful Will

Very helpful Will , a 5 stars custmor service

Date of experience: September 13, 2022

LB
5 out of 5 stars

Excellent.

A great service with excellent prices, high quality goods and fast & reliable delivery.

Date of experience: September 13, 2022

J
1 out of 5 stars

Delivery of materials

I received a text to confirm delivery on 5th sept between 8am & 12pm to say someone needs to sign for delivery & assist ??? Β£80 delivery & they want me to assist !!!. Took the morning off work and I’m self employed and no delivery by 12.10pm so I phoned , spoke to a Pam who said would chase order and get back to me ! Half hour later I phoned again as no return call ! No one was sure when a delivery would show ? Still no show until 14.40hrs when items turned up 😑.. never did receive a call back in all that time .. such poor communication and lost a days money plus driver had a small crane lift so didn’t need any assist .. driver was great though and not his fault as had no time slot specified by company ..definitely won’t order again sorry

Date of experience: September 13, 2022

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