Review summary

Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Showing 501 - 510 of 996 reviews
F

Great Customer Service

Always a good service.

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NR

Had exactly the item I needed!

Had exactly the item I needed!

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GB

Excellent Supplier, will definitely use them again

Goods delivered as expected, very professional communications, happy customer. Will definitely used them again.

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N

Change supplier!!!

Had the wrong items delivered 3 times in a row, with delivery driver showing up at my address all 3 times with zero notice, and after over a month I'm still waiting for the items I ordered to be delivered. Supplier said they delivered what was ordered (even though I reported to the driver that the order was wrong every single time, and even refused to sign), they blame it on the supplier and I'm left right in the middle of it. My project has been delayed, I didn't get the missing items refunded and I now have to spend extra money to go shop elsewhere for the items I already paid for in the first place. Nightmare experience.

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LT

Late delivery & poor communication

Delivery said 2-3 days so was expecting delivery Thursday/Friday but booked in for Monday. Terrible communication and I’ve had to chase for updates constantly with no response from your team or call backs even though these have been promised. Very disappointed

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CA

Helpful Staff

Pam was a great help and so very efficiant and pilot.

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CL

Fantastic service

Alex Lister bent over backwards to help provide me with a tailored order. First class service!

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kf

Good customer service and a quick…

Good customer service and a quick response.

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T&

What I needed at a fair price

What I needed at a fair price. Hope delivery is good!

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AH

I placed an order for bricks

I placed an order for bricks, turns out after meeting the criteria for free nationwide delivery, I get a call telling me it’s another £239 for the delivery because the bricks are in a yard not close to London. Free national delivery means anywhere in England, I don’t live in the suburbs that is difficult to access.

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