Building Materials Nationwide
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Review summary
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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www.buildingmaterials.co.ukAll reviews
1,000 total β’ Write a review
George was brilliant
George was brilliant with his customer service and I really appreciated being kept up to date with my order. Because of George, I will be a returning customer to Building Materials in the near future. Nicholas
Date of experience: September 14, 2023
great service!
After placing my order I had a look into the delivery section on the website and realized my delivery would be arriving either Thurs/Fri, this posed an issue due to me not being available until mid afternoon Friday so sent an email to the general mailbox. This was picked up by Dominique Longworth who then emailed me to let me know my issue was being looked into and that she would be in touch, Dominique then proceeded to liaise with their suppliers and called me to confirm that delivery could be arranged for the time slot that I would be available, amazing customer support work and so far i'd highly recommend.
Date of experience: September 14, 2023
Very helpful customer service and quickβ¦
Very helpful customer service and quick queries response. Delivered on time. Im very satisfied & will definitely use DoorDeals in the future. Pav
Date of experience: September 14, 2023
Friendly staff
Friendly staff with great communication. Item I wanted was not available but they helped source an alternative quickly and without fuss.
Date of experience: September 14, 2023
George contacted me to go through theβ¦
George contacted me to go through the details of my order. He was very helpful getting over any issues that came up. Great service.
Date of experience: September 13, 2023
Rich
US
Fast response and great communication
We have been desperately seeking a product to continue in our manufacturing processes after a problem with an alternative supplier; Wyatt responded to my enquiry and subsequent questions quickly and came in at a better price than we had paid to the original company with a much shorter lead time. Communication and support has been 5 stars
Date of experience: September 13, 2023
Helpful on the phone and honest aboutβ¦
Helpful on the phone and honest about delivery times, will definitely use agian
Date of experience: September 12, 2023
George is an excellent example of great customer support!
At the time of writing I haven't yet received my materials but the care and attention shown by George Brown at Building Materials Nationwide in regards to my order has been fantastic. I required a selection of materials to be arranged for delivery to a work site with some specific delivery requirements and George picked up my e-mail request almost immediately and over the few days following the order being palced has contacted me several times to keep me updated re delivery details. So far I can't fault the customer service, and I'm fairly sure that the quality of the materials and the delivery won't let me down.
Date of experience: September 12, 2023