Review summary

Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Showing 201 - 210 of 996 reviews
L.
5 out of 5 stars

Good service.

Received the parcel as per scheduled date.

Date of experience: February 26, 2024

CH
5 out of 5 stars

So far a excellent service so just…

So far a excellent service so just waiting on a smooth delivery

Date of experience: February 25, 2024

SP
3 out of 5 stars

Not a good experience

Not a good experience, Order process was easy, Payment was easy and quick. Items ordered and delivery paid for delivery (Β£35 + VAT) on 20th. Heard nothing from them. So after 3 days I sent an email for an approximate delivery date. Told none of product at my local delivery site, But if I paid another Β£50 + VAT they could source from elsewhere in the country. So glad i used a credit card and i have asked to get a refund now. Looked a great company competitive prices and an excellent window for deliveries. But alas no

Date of experience: February 23, 2024

C
1 out of 5 stars

we haven't received our order.

we haven't received our order.

Date of experience: February 23, 2024

MG
5 out of 5 stars

Prompt service and excellent…

Prompt service and excellent communication about substitute items that were required. Very good customer service and competitive prices too.

Date of experience: February 22, 2024

JP
1 out of 5 stars

Buyers Beware - do not believe what is printed

Placed order on their web site on 19th as it stated nation wide deliveries - paid for my goods upfront only to be told via an email on 21st pm -some days later that they do not cover my area (Ceredigion) and will issue a refund within the next 3 to 5 working days. They only suggested a courier after l posted the review.

Date of experience: February 21, 2024

s
4 out of 5 stars

Straight forward enough to order goods

Straight forward enough to order goods, however the search function on the website needs attention, it decides to tell me what I mean and then it can't find what it suggests! Frustrating that a building material website doesn't understand building material names.

Date of experience: February 20, 2024

S
1 out of 5 stars

Have now used twice and will not use…

Have now used twice and will not use again. Both times encountered issues.

Date of experience: February 16, 2024

HM
5 out of 5 stars

Great service from start to finish.

Great service from start to finish. Easy to order online. Order confirmed, delivery date confirmed Order delivered as stated, Great price including delivery.

Date of experience: February 15, 2024

c
1 out of 5 stars

Item supplied was incorrect and we are…

Item supplied was incorrect and we are still awaiting a replacement 2 weeks after contacting sales team. Customer service very poor, we had to source an alternative part from another company so we could get the job done. Still awaiting an update which was promised on 1st February.......

Date of experience: February 15, 2024

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