Brunswick Companies operates a review platform designed to facilitate consumer feedback and enhance business transparency. By enabling users to share their experiences, the company aims to provide a credible space for authentic reviews, helping potential customers make informed decisions.
Targeting both consumers and businesses, Brunswick Companies offers a suite of tools that allow companies to manage their online reputation effectively. The platform serves as a bridge between customers and businesses, promoting engagement and trust within various industries. With a focus on fostering a community of genuine feedback, Brunswick Companies is committed to improving the overall customer experience across multiple sectors.
Brunswick Companies has a positive customer experience.
Brunswick Companies consistently receives high praise for its exceptional service and responsiveness. Reviewers frequently highlight the professionalism and efficiency of staff members like Tina Mumpfield and Christen G., who are noted for their ability to handle requests swiftly and effectively.
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Customers appreciate the quick response times, even during busy periods, and the clear communication throughout the process. Many express gratitude for the personalized assistance they received, making complex tasks like obtaining bonds feel manageable. While there are a few critical mentions regarding the company name itself, these are overshadowed by overwhelmingly positive experiences. Overall, Brunswick Companies is recognized for its outstanding customer service and commitment to client satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
607
100%
+0.2
● Low
4.9 / 5 overall
=
607 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0▲ 0.2
12-month avg
4.6
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
1
Sep 24
3.0
4
Oct 24
5.0
2
Nov 24
5.0
2
Dec 24
5.0
3
Jan 25
5.0
2
Feb 25
—
0
Mar 25
—
0
Apr 25
4.8
5
May 25
5.0
1
Jun 25
—
0
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 497 positive reviews
Fast & efficient36%
177 mentions
Customer service33%
165 mentions
Helpful support22%
108 mentions
Easy to use16%
81 mentions
“They were quick to respond, even during a Major Holiday Weekend”
On “Fast & efficient” · Apr 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
Overall rating and review count for this company and similar companies
I kept procrastinating on completing the paperwork because it looked so complicated. I decided to give Brunswick a call and get it over with it. Tina explained exactly what needed to be completed and left alone. She made the process so much easier and relieved so much stress.
Needed a bond for probate court. Brunswick Companies were responsive, knowledgeable, and got the bond to me in a timely manner. Would use them again if the need ever arises.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Our current provider of our customs bond was asking for significant increases in the required amount of our customs bond and collateral via a letter of credit. We asked Brunswick to go to market and find a more acceptable solution. Within a few days they came back with a solution resulting in bond and letter of credit amounts 80% below those requested by our current provider. Our Brunswick representative was efficient, knowledgeable, and available after hours. This was a great result for our company.
Tina was great to work with. Brunswick was second place I contacted about getting a bond. Brunswick (Tina) responded and completed the process before I heard back from other place.
It was first time getting a bond so I did not know process, Tina very helpful and walked me through process.
We have worked with Brunswick Companies and agent, Janelle Bilek, for the past seven years for our law firm's professional malpractice insurance. Janelle has always made the process as easy as possible. She is very responsive. Whenever we have had questions, she understands those questions and quickly gets us the answers we need from the underwriters. She has helped us secure what we feel are very competitive premiums and is quite knowledgeable regarding the market and the coverage issues we need to address.
We would recommend working with Janelle Bilek and Brunswick Companies without reservation for malpractice insurance coverage.
I contacted Brunswick Companies for an ERISA Fidelity Bond for our small business' new 401k. Tina was great. She was friendly, helpful, efficient and expedient. I'm glad I found them.
Brunswick Companies operates a review platform designed to facilitate consumer feedback and enhance business transparency. By enabling users to share their experiences, the company aims to provide a credible space for authentic reviews, helping potential customers make informed decisions.
Targeting both consumers and businesses, Brunswick Companies offers a suite of tools that allow companies to manage their online reputation effectively. The platform serves as a bridge between customers and businesses, promoting engagement and trust within various industries. With a focus on fostering a community of genuine feedback, Brunswick Companies is committed to improving the overall customer experience across multiple sectors.