Alto Professional

I bought one of their Bluetooth Ultimates, which started making a loud bang on one side of the stereo. My shop sent it back weeks ago. Alto claimed over a week ago that there's nothing wrong with it but haven't sent it back yet. From what I hear, they are like that a lot of the time. Edit It's now 24th Sept. They sent the faulty Bluetooth to the shop. We recorded the bang that they pretended not to hear and sent the wav to them. This time the bang was called 'normal' by Alto. I took a video of the bang. That was over two weeks ago. They asked if I'd plugged it into a balanced input, which I had. I've since heard nothing from Alto.

This review is not about the website but about one of their products, the "Uber LT 50-WATT PORTABLE RECHARGEABLE BLUETOOTH® PA SYSTEM". I bought this product twice and both times have issues with it, the first-time speaker turns on but anything else didn´t work and the second time after battery fully charged only lasted for 3h out of the supposed 35h of continuous play which caused me to have to interrupt my gig. After sending an email explaining all that happens with their product twice and all the inconvenient it caused me they reply: "It sounds as though your device is experiencing a hardware issue and would benefit from a service or inspection under warranty."