Allica Bank is a financial institution specializing in business banking solutions tailored for established businesses in the UK. The company offers a range of services, including its Business Rewards Account, which is designed for businesses that have been incorporated for a minimum of 12 months and maintain a balance of £50,000 or more. This current account provides competitive interest rates, including an annual equivalent rate (AER) of 2.83%, with potential boosts based on account activity.
Targeting Limited Companies, LLPs, partnerships, and sole traders operating in England, Scotland, and Wales, Allica Bank focuses on providing accessible banking solutions that cater to the specific needs of established enterprises. The bank also offers additional services related to asset financing, enabling businesses to leverage their hard, medium, and soft assets. Through its user-friendly platform and dedicated support, Allica Bank aims to enhance the banking experience for its customers.
Allica Bank receives overwhelmingly positive feedback from customers who appreciate the seamless account opening process and the attentive service provided by staff. Reviewers frequently highlight the professionalism and helpfulness of team members like Sadaf, Chris Webster, and Craig Graham, noting that their support makes switching banks easy and stress-free.
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Many express satisfaction with the user-friendly app and the strong savings rates available. However, some customers report frustrations with communication, particularly regarding persistent emails and delays in response after filling out forms. Despite these minor complaints, the overall sentiment remains highly favorable, with most users praising Allica Bank as a refreshing alternative to traditional banks.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
60
100%
● Low
4.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.6
12-month avg
4.6
All-time
4.6
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
4.6
39
Sep 25
4.6
21
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 54 positive reviews
Customer service48%
26 mentions
Easy to use26%
14 mentions
Helpful support24%
13 mentions
Smooth experience19%
10 mentions
“Refreshing to deal with Louise who was passionate about the service she provides, as well as professional, knowledgea...”
On “Customer service” · Sep 12, 2025
Top complaintsof 6 negative reviews
Customer service33%
2 mentions
“I filled in there form They came back we will contact you never had anything back I would not join now its a rubbish...”
On “Customer service” · Aug 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
Overall rating and review count for this company and similar companies
One of the biggest challenge for a SME in the UK is finding a bank which you can communicate for your needs. We are happy to find Allica and especially our account manager Ian, I am very sure that I cannot find that experienced relationship manager in any other bank. It is definitely a tailor made special service and means a lot for a SME.
Wanted my business money to work harder and Allica bank make that happen. The Partnership Manager, Liam was great explaining how everything worked before and during the application process and always kept in contact.
A bank with people you can actually speak to -wonderful experience
Being able to make contact with a real person....Henok was fantastic and nothing was too much trouble - we are very impressed! First class customer service from beginning to end, thank you!
Yes, Allica Bank is a legitimate company with a strong reputation, reflected in numerous positive reviews. Customers frequently highlight excellent service and support, achieving high ratings in their experiences.
Is Allica Bank a scam?
No, Allica Bank is not a scam. The bank has numerous verified reviews showcasing positive customer feedback and satisfaction, indicating a commitment to genuine service.
What services does Allica Bank offer?
Allica Bank primarily offers business banking services, including account management and savings options. Customers appreciate the seamless account opening process and supportive relationship managers.
What payment methods does Allica Bank accept?
Allica Bank provides various payment methods tailored to business needs, including online transfers and direct debits. This flexibility is often noted in customer reviews as a key benefit.
All 5 questions →Show fewer questions
How can I contact Allica Bank for support?
You can contact Allica Bank through their website, which offers various support options, including email and phone support. Customers have reported positive interactions with real people, ensuring assistance when needed.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I contacted Hayley Jarvis to open a new Business Account. My experience with banks is generally not positive. I find them non responsive and slow BUT not this time. Hayley contacted me as soon as I emailed her and my bank account was open within 48 hours. It was refreshing to have a ‘human’ to talk to and see that the account would be open as fast as she said. I had been recommended to Hayley by another happy customer and I will also be recommending others. Well done
I have just opened my business account. I am a complete technophobe and as terrible at anything vaguely difficult!
The Allica team were very patient ,calm and professional and led me through every step with confidence and courtesy.
I can’t recommend them highly enough.
Thank you team Allica!
The young lady who dealt with us, Maria, was magnificent! She was professional, efficient and polite; and made the whole experience as seamless and easy as it possibly could have been.
The service we have received so far from this bank has been exemplary.
The process to change was painless and we had planned for some challenges as we are an EOT owned company. The team exceeded my expectations and I have no hesitation in recommending them to all of my commercial contacts. TY
Switching to Allica after 33 years with the same high street bank
I am in the process of switching to Allica bank after 33 years with the same high street bank. I was looking for a bank that gave me a decent interest rate on my business savings as well as a named manager that I could speak to - something sadly lacking in the past 10 years with my previous bank.
The whole process of dealing with Allica has been very smooth, informative and reassuring.
The people I have had contact with at Allica have all been very patient, friendly and knowledgeable and have been a pleasure to deal with. Thank you for the great service and support during the switch!
Our experience with Allica has been fantastic, I was very surprised at the high level of communication and customer service. Ken explained everything really clearly making it a very simple task to open a new business account that benefited us. The support from Allica is on going and the bank always seems to be working on ways to improve.
new to Allica Bank we are a over 55 independent living complex Allica bank teams are absolutely brilliant , contact help so quick , saving interest fantastic on line access security second to none
We've had great service from Matt Ellis while opening our Allica account - proactive and responsive to any queries and super helpful in navigating the process. Thanks Matt!
Allica Bank is a financial institution specializing in business banking solutions tailored for established businesses in the UK. The company offers a range of services, including its Business Rewards Account, which is designed for businesses that have been incorporated for a minimum of 12 months and maintain a balance of £50,000 or more. This current account provides competitive interest rates, including an annual equivalent rate (AER) of 2.83%, with potential boosts based on account activity.
Targeting Limited Companies, LLPs, partnerships, and sole traders operating in England, Scotland, and Wales, Allica Bank focuses on providing accessible banking solutions that cater to the specific needs of established enterprises. The bank also offers additional services related to asset financing, enabling businesses to leverage their hard, medium, and soft assets. Through its user-friendly platform and dedicated support, Allica Bank aims to enhance the banking experience for its customers.