180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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Filter by rating:
Sarah S.
Sarah S.
1 reviews
about 1 year ago
5 out of 5 stars

Good service

Good service

Helpful?
Lillie Walker
Lillie Walker
1 reviews
about 1 year ago
5 out of 5 stars

180 Medical delivers the product I need…

180 Medical delivers the product I need and use daily on time, and works well with the doctor's request and my insurance to ensure my needs are taken care of.

Helpful?
Lisa K
Lisa K
1 reviews
about 1 year ago
5 out of 5 stars

Great customer service

We’ve been using 180 Medical for years and have always been pleased with the products and customer service.

Helpful?
Joanne
Joanne
1 reviews
about 1 year ago
5 out of 5 stars

It comes on time

It comes on time, 🎉

Helpful?
anne
anne
1 reviews
about 1 year ago
5 out of 5 stars

always on time

always on time, responsive to requests

Helpful?
Hugh S.
Hugh S.
1 reviews
about 1 year ago
5 out of 5 stars

Always on time with orders and friendly…

Always on time with orders and friendly staff if I need to call in.

Helpful?
Brenda Nolan
Brenda Nolan
1 reviews
about 1 year ago
5 out of 5 stars

Thanks to the educational materials and…

Thanks to the educational materials and the kind staff at 180 Medical, I've been living an everyday life for twelve years and counting. I never run out of supplies, and I've never had a question they could not answer. Everyone I've ever interacted with at 180 Medical, either via phone or email, is courteous, kind, and helpful. I learned about 180 Medical about one year into self-catheterizing. Having the 180 Medically qualified professionals help me navigate this lifestyle change was a game-changer. Before 180 Medical, I had frequent UTIs, and the medications for treating those infections were playing havoc on my body. I highly recommend 180 Medical.

Helpful?
Gary M.
Gary M.
1 reviews
about 1 year ago
5 out of 5 stars

Professional

Professional, caring personnel .

Helpful?
Jan W.
Jan W.
1 reviews
about 1 year ago
5 out of 5 stars

Next Day Delivery.

Note: I have two residences, 850 miles apart... This order was initially scheduled for delivery to my XXX address. When the travel date to YYY approached, the order hadn't arrived. I phoned "180" to check on its status and was informed that it never shipped ??? Your operator efficiently redirected the order to YYY and I received it the next day, a Saturday. Thank you 180 Medical for quickly and efficiently fixing the foul-up. jw

Helpful?
Carolyn G.
Carolyn G.
1 reviews
about 1 year ago
5 out of 5 stars

Orders are always on time

Orders are always on time. Love the e-mail notification and order online option.

Helpful?
Carol Pecora
Carol Pecora
1 reviews
about 1 year ago
5 out of 5 stars

Reps are very helpful make you feel…

Reps are very helpful make you feel comfortable

Helpful?
about 1 year ago
5 out of 5 stars

company responds to inquiries in a…

company responds to inquiries in a timely manner to resolve any issues

Helpful?
Evelyn M.
Evelyn M.
1 reviews
about 1 year ago
5 out of 5 stars

Great customer service!

Great customer service!

Helpful?
CustomerJRG
CustomerJRG
1 reviews
about 1 year ago
5 out of 5 stars

Kind and timely.

Kind and timely.

Helpful?
Richard S.
Richard S.
1 reviews
about 1 year ago
5 out of 5 stars

Good people to work with

Good people to work with. Have been using them for years with no complaints.

Helpful?
Andrea E.
Andrea E.
1 reviews
about 1 year ago
5 out of 5 stars

The person I talked to was extremely…

The person I talked to was extremely polite, friendly, and most of all, knowledgeable and took care of my concern.

Helpful?
Marilyn L.
Marilyn L.
1 reviews
about 1 year ago
5 out of 5 stars

everything came on time and in good…

everything came on time and in good shape. thanks.

Helpful?
Karen W.
Karen W.
1 reviews
about 1 year ago
5 out of 5 stars

Everyone is so kind and helpful

Everyone is so kind and helpful

Helpful?
Anastacio C.
Anastacio C.
1 reviews
about 1 year ago
5 out of 5 stars

Great communication between patient and…

Great communication between patient and your company. Delivery of product on time . All year round thank you

Helpful?
Daniel S.
Daniel S.
1 reviews
about 1 year ago
5 out of 5 stars

I had to modify the delivery address…

I had to modify the delivery address for my most recent order. It was all handle efficiently and effectively which I greatly appreciated

Helpful?

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