Pathetic estate agent
Pathetic estate agent, fake

11 months ago
Eddie from this estate agent didn't turn up for my house viewing. We had talked on the phone, an email confirmation was sent, I replied to it. Just right at the moment I was leaving my house for the a... See more
Over a year ago
I had a great experience with these guys
Pathetic estate agent, fake
Eddie from this estate agent didn't turn up for my house viewing. We had talked on the phone, an email confirmation was sent, I replied to it. Just right at the moment I was leaving my house for the appointment, the phone was ringing but I could not take it as I was rushing out of the door. He never left a voicemail, no text message. I got to the house I was keen to view, but there was no one. So I called him. He said 'there are some buyers who don't show up, so we always do this. It takes 15min to get there'. He sounded as if he has done the right thing. I waited, waited and waited in the RAIN. 45min later he still didn't turn up, so I left. Such a time waster. Anyways it's the agent's loss, you guys lost a good customer. Everyone reading this, never ever work with this estate agent as even a simple house viewing has to be done on their term.
I had a great experience with these guys
Its a good experience. They are very cooperative.
Excellent service in ilford. I am in process of purchasing a property from woodland and their team is highly professional, responsible . They Provided seamless support. Highly recommended.
Very unprofessional I was left in a property with water leaking into the electrics and was told put a bucket underneath. The boiler is also broken something which again they don’t seem fit as an emergency in January with 2 young children and a venerable adult with multiple health conditions a priority. DO NOT TAKE ANY PROPERTY WITH THEM AT ANY COST!!!!!
Terrible estate agents put us through hell for nearly a year couldn't be bothered to do anything didn't wanna fix any problems me my 3 year old daughter and partner got moved to harlow by hackney council so woodlands was our estate agents if anything needed repairs they was meant to sort it we had no hot water or heating for nearly a year kept complaining nothing got done we had to sleep in the living room as the whole house was covered in mould and our clothes washing machine floor cooker my daughter's toys everything was ruined they told us to clean it ourselves my 3 year old now has asthma she was healthy before we moved their I had carbon monoxide poisoning due to the sever smell of mould environmental health found over 28 hazards and shut the place down only a week before we had to move due to the property being shut down they put a new boiler in after waiting nearly a year they lie they are disrespectful and rude Please if you have a property from woodlands screen emails messages take pictures because that's what we did from the day we moved in they called us liers but we had all the evidence now solicitors and environmental health are involved we moved in the end of March 2023 then the property got shut down we moved bk to London march 2024 a whole year of no hot water heating and my 3 yr old being ill and getting asthma due to the severe mould they lied said their was no mould so why did environmental health shut down the property they lie all the time they should b shut down
One of the worst estate agents in the area. They are highly inefficient to get anything done for the tenant. They don't respond to communication and my experience was so horrible, I broke my contract in 5 months and paid a month's rent extra to get away from them.
If I could give zero stars, I would. I was buying a property through this agency, they were late, organised, unprofessional, the woman knew nothing about the property she was supposedly selling me, It turns out everything she did tell me was lies. The property was riddled with issues that they didn't disclose from the start, but they were shifty from the start I should've listened to my instincts. Before I knew all this, I put the offer in and was waiting for the seller solicitor to send the management pack to my solicitor and I get a call from what sounded like a little girl on behalf of the estate agent, asking me first off if I was 'Mark' who was the solicitor and after I said no I'm not Mark as you can tell by my voice, and you've actually contact the Buyer and she went on to ask 'so what's going on then?' with the most dreadful telephone manner I've ever experienced. I abruptly ended the call asking her to get her facts straight before call me up. Then after I got the survey report back it was apparent that the property wasn't worth the ground it was standing on and I didn't hear another peep out of them. So I decided to write a complaint email to them, I did, sent it through, and not surprisingly, I heard nothing back.
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Woodland Estate Agents Ltd. is an independent estate agency based in Ilford and Newbury Park, specializing in residential property sales, lettings, and property management services. With over 20 years of experience in the East London property market, the company is dedicated to providing comprehensive real estate solutions to both buyers and renters. Their team of property experts is equipped to assist clients in navigating the complexities of the housing market, whether they are looking to sell a property or find a new home. Targeting homeowners, tenants, and investors in Ilford and surrounding areas, Woodland Estate Agents offers free property valuation services to help clients understand the market value of their properties. The company emphasizes the importance of technology and social media in fostering client relationships, ensuring open communication and transparency throughout the property transaction process. For anyone seeking reliable estate and letting agents in Essex, Woodland Estate Agents serves as a trusted resource.
Woodland Estate Agents Ltd. receives a mixed response from consumers, with a significant number expressing dissatisfaction. While a few reviewers highlight their positive experiences, describing the service as "great" and "excellent," the majority report serious issues. Common complaints include unprofessional behavior, such as agents failing to show up for scheduled viewings and a lack of responsiveness to tenant needs. Many customers feel that the agency is inefficient, with reports of unresolved maintenance issues and poor communication. The stark contrast between the few positive reviews and the overwhelming negative feedback suggests that while some individuals have had satisfactory interactions, the overall sentiment leans heavily towards disappointment. Overall, Woodland Estate Agents Ltd. struggles to meet customer expectations.
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