Jasmine

Mar 21, 2014

Diabolically bad Poperty Agency

If I could give zero stars, I would. I was buying a property through this agency, they were late, organised, unprofessional, the woman knew nothing about the property she was supposedly selling me, It turns out everything she did tell me was lies. The property was riddled with issues that they didn't disclose from the start, but they were shifty from the start I should've listened to my instincts. Before I knew all this, I put the offer in and was waiting for the seller solicitor to send the management pack to my solicitor and I get a call from what sounded like a little girl on behalf of the estate agent, asking me first off if I was 'Mark' who was the solicitor and after I said no I'm not Mark as you can tell by my voice, and you've actually contact the Buyer and she went on to ask 'so what's going on then?' with the most dreadful telephone manner I've ever experienced. I abruptly ended the call asking her to get her facts straight before call me up. Then after I got the survey report back it was apparent that the property wasn't worth the ground it was standing on and I didn't hear another peep out of them. So I decided to write a complaint email to them, I did, sent it through, and not surprisingly, I heard nothing back.