11 months ago
Water Watch is a fantastic company with a truly inspiring mission. Their commitment to helping others access clean water is both admirable and impactful. It's refreshing to see a business so genuinely... See more
Over a year ago
I’ve been really enjoying my Blue Panama bracelet and though I wish they offered more colors I was overall happy with the service. My bracelet is unique and I’ve received many compliments!
Over a year ago
The company has poor customer support but they do stand behind their products
I finally bought the watch I’d been looking at for months — the Beck Series watch. Really lucked out on this one as it was even more gorgeous than I expected! I had some questions about the sizing and customer service seemed very nice and professional. I would highly recommend this brand to anyone looking for a beautifully made and meaningful piece of jewelry.
They asked me to review my experience here as well as the website. The watch I got is very nice and has superb design. Love having the Water Watch Company brand as my first watch!
I found Water Watch Co. on a Kickstarter and really liked the watch designs they had. Even more I loved the cause they support. It took some time for the watch to be delivered because of Kickstarter process but when I reached out to them thet were very responsive. They really helped with all of my questions and I felt like Water Watch Co has great customer service. I received my watch and I love it so much. thank you again to Water Watch Co!
Based on analysis of 12 reviews rated 1-2 stars for Water Watch
“Well first off, they advertise products they no longer carry”
“All reputable companies that I have patronized, if any issues come up, work with their customers, never have them dri...”
“They told me, I needed to go to USPS, research it, validate it, provide information back to them for a potential refu...”
“They are a total scam, terrible service”
“Yes, let me say that again…8 MONTHS TO RECEIVE A RESPONSE”
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Water Watch is a company specializing in premium, sustainable jewelry designed to create positive social impact. Each piece of jewelry sold through their platform directly contributes to providing clean water to individuals in need, aligning with the company's mission to address the global water crisis. Water Watch partners with transparent charities to ensure that the proceeds from their products are effectively utilized to support communities around the world. Targeting socially conscious consumers who value both quality craftsmanship and environmental sustainability, Water Watch offers a range of jewelry items, including bracelets and necklaces made from high-quality materials. The company's commitment to fair pricing and ethical production practices appeals to customers seeking meaningful purchases that contribute to lasting change. By integrating philanthropy into their business model, Water Watch aims to inspire consumers to join their mission of making a difference through thoughtful consumption.
Water Watch receives mixed feedback from consumers, with a notable divide between positive experiences and significant complaints. Many reviewers appreciate the unique designs of their bracelets, particularly highlighting the quality of pieces like the Tiger's Eye and Blue Panama bracelets. Customers also commend the company's mission to provide clean water access, which resonates with some loyal patrons. However, a substantial number of reviews express frustration over poor customer service, including long wait times for orders and unresponsive support regarding returns and refunds. Issues with product availability and fulfillment delays are frequently mentioned, leading some to label the company as untrustworthy. Overall, while there are positive aspects to Water Watch, the negative experiences regarding service and product reliability dominate the sentiment.
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