Always great service and products
Always great service and products

8 months ago
Everything was easy to complete from start to finish. All products I purchase for my pet Lucy have mostly done the job I bought them for except for tablets which are a no go area and my brother ends u... See more
8 months ago
Good service with prompt deluvery
Always great service and products
A good reliable service and helpful when dealing with any problems.
I'm very disappointed with the service I've received. I placed an order on 14 Nov for my pet's food which we ran out of. It was not dispatched on due date. I had to call multiple times to find out and finally they they dispatched it on 21st Nov on next day delivery after my escalation. They use DPD who are the one of the most unreliable couriers. They just lie outright. I waited the whole day on 21st and finally saw an update on DPD saying no one was athome. Complete BS. I've got video doorbell logs to prove no one attempted any delivery. DPD then updated that it will be delivered on 22nd Nov and today again no delivery has happened. This is absolutely ridiculous! I won't be using Viovet again. Rather just buy it from another shop even if I have to pay a little extra.
Perfect transaction - good price fast delivery
Ordering and communications were good . However the DPD did not deliver as promised which caused some problems ,not good.
Very good service this time around, after a disappointing first order a while back, which left us having to seek emergency treatment for our pup. This time around though, had the product in plenty of time, a very fast delivery time, so very happy. The product was packaged very well, and when opened, was in great condition, the price was quite reasonable too. So on the whole, very happy
Fast delivery and great price
Parcel due for delivery on Monday which did not arrive because DPD had returned it to sender at their request. The company did not contact me I had to phone them twice in order to get the parcel redelivered which has now been received. Not normally had problems with this company but they let me down this time and will now think twice before ordering anything from them again.
Delivery on time
Very good and very prompt service
Excellent in every way from ease of website to price to speedy delivery and packaging perfect to eliminate any chance of breakages
I love Viovet, I use them for all my horses turmeric and many of my Equine purchases . Fast dispatch and great products .
Bought two Jumbo Tunnels for my Guinea Pigs. They were excellent value for money. My Guinea Pigs love them. They arrived very quickly and well packaged. Web site easy to use. Would fully recommend this product.
Always a good price and quick delivery. Good to deal with.
Quick no fuss delivery
Received the normal high standard of service, that is why we keep coming back.
Another quick delivery. Highly recommend
Ordered one product by mistake. They replied to my messages straight away and sorted the issue. The correct item was sent out and I recieved it within a couple of days.
Always get medication from Viovet. Quick delivery.
Quick delivery, competitive price. Excellent company.
Based on analysis of 4 reviews rated 1-2 stars for VioVet
“I had to call multiple times to find out and finally they they dispatched it on 21st Nov on next day delivery after m...”
“I'm very disappointed with the service I've received”
“I'm very disappointed with the service I've received”
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VioVet is a leading online supplier of pet products and services in the UK, specializing in pet medication, food, accessories, and equine products. The company offers a wide range of items for dogs, cats, and other pets, including prescription medications, health products, and various food types tailored to meet the dietary needs of different animals. VioVet aims to provide pet owners with convenient access to essential products for their pets' health and well-being. Targeting pet owners and equine enthusiasts, VioVet features an extensive selection of items, including calming and behavior aids, dental care products, and nutritional supplements. Customers can browse through various dog and cat food options, as well as accessories designed for pet care and grooming. With a commitment to delivering value, VioVet strives to support pet owners in maintaining their pets' health through quality products available online at competitive prices.
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VioVet receives high praise from customers for its excellent service and prompt delivery, with many noting the quick dispatch of orders and competitive pricing on pet products. Reviewers frequently highlight the reliability of the service, emphasizing that medications and dog food arrive swiftly and well-packaged. However, some consumers express frustration with the website's navigation and account management, citing issues with subscription pricing and order processing delays. A few reviews mention problems with delivery schedules, indicating that not all orders arrive as promised. Despite these concerns, the majority of feedback reflects satisfaction with the overall experience. VioVet is generally viewed positively, with a strong emphasis on service quality and efficiency.
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