Worked with Sophia from the group on the Beginner Spotify Promotion Plan. Initial interactions were timely and efficient, and was able to organize a voice call, so that was good. Throughout the duration of the promotion, she updated me once a week, but there were a few delayed and incorrect (meant for another client) replies at times, which seemed a bit questionable and unprofessional (and is the main reason for 3 stars).
Campaign reached the lower bound of advertised impact range (~25k), only. Demographics targeted according to my Spotify page were also questionable; e.g. Targeted ages >35, when my intended audience for the music is in the 20-30 year age group. Got what was advertised (just stream numbers), which is good, but the results did not go beyond the minimum.
Personally, I am ambivalent if I would work with them again. Their campaign may be more beneficial for others. Didn't feel very worth it to me. I appreciate the enthusiasm from Sophia though!