Vampal is an online retailer specializing in women's fashion, primarily offering a wide range of dresses for various occasions. The company's product lineup includes wedding dresses, prom gowns, evening dresses, and casual attire, catering to diverse style preferences and needs. With a focus on providing fashionable clothing options, Vampal also features accessories that complement their dress collections. Targeting women of all ages, Vampal aims to provide a convenient shopping experience with features such as order tracking and a user-friendly account management system. Customers can take advantage of seasonal sales and discounts, enhancing their shopping experience while exploring a variety of styles, from maxi dresses to formal wear. The platform is designed to meet the needs of those looking for quality dresses and accessories at competitive prices.
Vampal receives mixed feedback from customers, reflecting a divide in experiences. Many reviewers express satisfaction with the quality and design of the dresses, often highlighting the positive interactions with customer service, particularly praising staff like Synn for their helpfulness.
However, a significant number of consumers report serious issues, including delayed deliveries, poor quality, and difficulties obtaining refunds. Complaints about being overcharged and receiving dresses that do not match the online images are common, leading to feelings of frustration and disappointment. While some customers celebrate their successful purchases and the joy of receiving dresses for special occasions, others warn against the risks of ordering from Vampal, citing experiences of being scammed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 56 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 3.0 | 2 |
| Apr 24 | 3.0 | 2 |
| May 24 | 3.0 | 2 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 56 most recent reviews.
“I loved them so much I ordered again this year for another daughters confirmation plus 2more dresses for myself and d...”
“Firstly they overcharged me at checkout but they did refund me when I reached out, the dress didn’t arrive on time ba...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Delivery | Quality | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | — | 56 |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: Vampal is #5 of 5 on overall rating in this group. On quality, JustCover Travel Insurance scores higher (5.0 vs 3.0).
56 reviews of Vampal. Filter by what matters to you.
The dress is beautiful!!! Delivery took longer than expected due to custom issues, but Synn was great with communication, and the dress was totally worth the extra weight. Would definitely order from them again.
Stunning dress, very well made. Was just beginning to fret where it was and it turned up!
This was truley the best service I’ve had, the dress was beautiful and breathtaking. The quality of the Dress was amazing quality and was thick, and “heavy” weighted material. My dress came the exact day I was told it would be here. And I’ve never been so happy with a dress order. I was also able to request my SPECIFIC color I wanted, and I was so greatful!! I recommend buying and don’t be too sceptical with this dress, it’s honestly so amazing
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Polarized pattern: few middle ratings. 48% of recent reviews are 4–5★ and 52% are 1–2★.
I received my dress and it was absolutely perfect just as it was in photo, I got an email to say it would be a week late arriving, it arrived by dhl today exactly a week later, this company replied to all my emails within minutes, I was nervous at first after reading some reviews where people were not happy, but I can only say my experience of vampal was top class and I have no complaints, I am happy recommending vampal and I will shop with them again.
Hi, I was pleasantly happy with the dress,I didn't expected it to come out as identical to photos as it did. I ordered this dress in black and let me tell you, it's more than perfect. I was scared that my dress won't arrive nor be made on time. I've read most of the reviews and people said that it takes a month-two months or even longer! That got me scared so I started to e-mail vampal and told them my story. They were externally kind. They emailed me back fast too. Their service is great and the dresses are as well. The fabric is great quality too. Yes it might be risky to buy it over internet but it's worth it. Again my family and I are so happy about the dress. I'm sorry for my inconvenience and thank you. thanks very much for your works~
Good Morning Synn, We got the package. I would love to post a picture of the dress. This way other people, like my self, can see the quality that you all do. My daughter is so happy with the dress. It doesn't have as much value as she thought it would but that's nothing a flare slip can't fix. I'm getting wedding pictures professional done. I don't mind sending you a copy. This way others can see as well. I read somethings online. They worried me. I don't want you to lose business because other websites lies. Please let me know. Thank you, Cara
Vampal is an online retailer specializing in women's fashion, primarily offering a wide range of dresses for various occasions. The company's product lineup includes wedding dresses, prom gowns, evening dresses, and casual attire, catering to diverse style preferences and needs. With a focus on providing fashionable clothing options, Vampal also features accessories that complement their dress collections. Targeting women of all ages, Vampal aims to provide a convenient shopping experience with features such as order tracking and a user-friendly account management system. Customers can take advantage of seasonal sales and discounts, enhancing their shopping experience while exploring a variety of styles, from maxi dresses to formal wear. The platform is designed to meet the needs of those looking for quality dresses and accessories at competitive prices.
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