I had an issue with payment and refund
I had an issue with payment and refund, and I am greatly impressed by the speed at which Ava went above and beyond to resolve it to my satisfaction. That shows that you truly value your customers.

Undetectable AI is a software tool designed to modify AI-generated text to make it less detectable by AI detection systems. The platform aims to help users rewrite content produced by artificial intelligence tools so it appears more human-written. The service targets users who want to reduce the likelihood that their AI-assisted content will be flagged by detection algorithms.
Reviewers consistently report positive experiences with Undetectable AI. Customers often highlight service, great, customer, support.
A minority mention drawbacks around free, scam, even, free trial. Overall sentiment is strongly positive with an average rating of 3.7 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 3.1 | 15 |
| Nov 25 | 3.9 | 45 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Customer support are accommodating”
“My card was charged even though I canceled my subscription before the end of the 3-day free trial”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI & Machine Learning.
| Company | Overall | Legit | Value | Trend | Reviews |
|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 1.8 out of 5 (poor) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 10 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 |
Bottom line: Undetectable AI is #3 of 3 on overall rating in this group. On value, AI Content Labs scores higher (4.8 vs 1.8).
60 reviews of Undetectable AI. Filter by what matters to you.
I had an issue with payment and refund, and I am greatly impressed by the speed at which Ava went above and beyond to resolve it to my satisfaction. That shows that you truly value your customers.
I subscribed to this service to use the AI detector and the humanizer for Italian content. Unfortunately, the tools did not work as advertised. The AI detector consistently flagged any Italian text as AI-generated, even when it was human-written. The humanizer produced incoherent results, inserting random English sentences into Italian content. I contacted support to request assistance and a refund, but the responses I received did not address the issues. Instead, they avoided answering the technical problems and did not provide a solution. Additionally, I experienced a duplicate charge, and despite proving that the payment appeared twice in my Amazon Pay history, support continued to claim only one payment existed instead of helping resolve the issue. I have now had to escalate the matter with Amazon Pay and my bank. Overall, the service did not function properly for Italian text in my experience and customer support did not help resolve the issues. I cannot recommend this service based on my experience.
Quick answers to the questions people ask most.
Undetectable AI is a service that helps rewrite AI-generated content to make it appear more human-written and bypass AI detection tools. The platform uses advanced algorithms to paraphrase and restructure text while maintaining the original meaning and context.
Undetectable AI claims high success rates against popular AI detection tools like GPTZero, Turnitin, and others. However, effectiveness can vary depending on the original content quality and the specific detection tool being used.
The platform supports various content types including essays, articles, blog posts, emails, and academic papers. Most text-based content in English can be processed, though there may be word count limitations depending on your plan.
Undetectable AI typically offers a limited free trial or free tier with restricted word count. Paid plans provide higher word limits, faster processing, and additional features.
Pricing varies based on usage tiers, typically ranging from free limited access to monthly or annual subscription plans. Plans are usually structured around word count limits and processing speed.
While the service itself is legal, users should consider the ethical implications and policies of their institution or workplace regarding AI-generated content. Many academic institutions and employers have specific policies about AI content disclosure.
Customer support is typically available through their website contact form, email, or live chat feature. Response times and availability may vary based on your subscription level.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
I attempted to input a text that was 100% written by AI and yet Undetectable AI said it’s 99% human (completely wrong). I then tried the Humanizer function, and I was given sentences riddled with non-sense such as: "Every dialogue, with a colleague drives home the point that solidarity's n’t rooted in anger but in empathy—…” I only intended to try the product for 3 days but clicked "continue" and was charged $60 for the full year-long subscription. This is a dark pattern and one that others here have noted as well. Customer Support was extremely unhelpful and after much back and forth offered me a partial refund for $10. PLEASE do not use this product. It is a scam.
Not accurate. I would re-copy and paste the parapraph it’s paraphrased after it’s been humanised, and saying it’s passed the detector score, only to say it’s not passed and it’s coming across as ai written (so that’s after I would double check by reentering same text). I cancelled my subscription and they still tried to withdraw money from my account. My bank even sent me warnings and blocked my card. I now have to get a new card issued as this company keeps trying to withdrawl money AFTER cancelling. My bank said to report them to scam watch website in Australia.
Quick response time made it a great experience.
A complete waste of money. Extremely deceving. Free trial does nothing, they try so hard to get you not to cancel. They make it very confusing on how to cancel and they trick you into paying. Even the product is complete crap. The sentences made no sense, punctuation was off, and overall it was utterly terrible. Do not even waste your time. This whole thing is
They billed me $72 for the year. I signed up to the free, cancel anytime. This is not true. You can cancel but yoh will not be refunded nor will tou have access to the app for the year either and offer no method to contact. Absolute SCAM!
I was having a problem with my account, and customer service was amazing. Helped me in a matter of minutes, listened to my concerns, and helped fix them immediately. The website itself is very beneficial and did help my work!
The customer experience is amazing and the product works as intended. I've been using the product for a long time now, almost a year. The customer service replies really quickly and their product has great customization settings, it does the job that I need and is worth every penny. Highly recommend!
Ava was amazing, she supported me a lot in this service.
Ava did a phenomenal job. I could not have asked for a better experience.
Thanks to Kate my questions answered informatively and kindly
Everything was great! They responded to my email in no time and gave me a great solution and it was executed literally in that moment.
Good customer service. Successful refund in a couple hours.
I have been double billed multiple times, it's impossible to cancel and you can't speak to anyone for help.
Most reputable AI rewriting services have privacy policies regarding content handling, but you should review their specific terms of service. Many claim not to store processed content permanently, but policies can vary.
Undetectable AI primarily supports English content processing. Support for other languages may be limited or unavailable depending on the platform's current capabilities.
No AI humanization service can provide 100% guarantee against all detection methods. Detection tools are constantly evolving, and effectiveness can vary based on content type, length, and the specific detection system used.
Undetectable AI is a software tool designed to modify AI-generated text to make it less detectable by AI detection systems. The platform aims to help users rewrite content produced by artificial intelligence tools so it appears more human-written. The service targets users who want to reduce the likelihood that their AI-assisted content will be flagged by detection algorithms.
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