Kelle Straw
1 reviews•New Reviewer
Featured
over 1 year ago
Purchased necklace but never received…
Purchased necklace but never received anything. I think it is a complete scam.
Helpful?
TrustScore
2.0
Poor
1
1
0
0
5
7 reviews in total
Over a year ago
Purchased necklace but never received anything. I think it is a complete scam.
Over a year ago
Terrible customer service. I attempted to cancel a recurring order, but it was shipped in spite of this. They shipped half of my order, Charged me for two 80 items, and I’m unable to return, because t... See more
Over a year ago
1h15 sans être servis. Notre commande n'avait même pas été préparée. On est partis et on y retouurnera jamais
Over a year ago
This is a scam company. They contact you through your Instagram profile, asking you to promote their website on your stories with a promise of paying you $1,000. In reality, they’re trying to hack you... See more
Purchased necklace but never received anything. I think it is a complete scam.
Terrible customer service. I attempted to cancel a recurring order, but it was shipped in spite of this. They shipped half of my order, Charged me for two 80 items, and I’m unable to return, because the website says the items were unfulfilled. After receiving a few emails, when I discovered this they stopped replying. After a few days I sent another request for assistance and received no reply. They have no phone number to contact the company and this should be a red flag.
1h15 sans être servis. Notre commande n'avait même pas été préparée. On est partis et on y retouurnera jamais
This is a scam company. They contact you through your Instagram profile, asking you to promote their website on your stories with a promise of paying you $1,000. In reality, they’re trying to hack your account to use it for their own promotions.
Great products. Have used them for a couple of years. Highly recommend.
Good Experience i appreciate keep it up
Products are good but customer service terrible I’ve ordered product and set auto delivery however Tula website comes up with an error each time I try to postpone next delivery I’ve emailed Tula customer services; no acknowledgment, no update Not good
Based on analysis of 5 reviews rated 1-2 stars for TULA
“I think it is a complete scam”
“Terrible customer service”
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TULA is a skincare brand dedicated to providing clean and effective products formulated with probiotic extracts and superfoods. The company offers a diverse range of skincare solutions, including cleansers, moisturizers, serums, and treatments designed to address various skin concerns such as dryness, dullness, and breakouts. TULA aims to help consumers achieve healthier, brighter skin through its scientifically backed formulations. Targeting health-conscious individuals who prioritize natural ingredients, TULA appeals to those seeking effective skincare routines without harmful additives. The brand promotes an easy shopping experience through its website, where customers can explore best-selling products, take skin quizzes, and benefit from exclusive promotions. By focusing on quality and efficacy, TULA positions itself as a trusted choice for consumers looking to enhance their skincare regimen.
Reviewers express significant dissatisfaction with TULA, highlighting a troubling pattern of poor customer service and issues with order fulfillment. Many customers report never receiving their purchases, labeling the company a "scam" and expressing frustration over being overcharged and unable to return items. Complaints about long wait times and unprepared orders further contribute to the negative sentiment. However, a few consumers do praise the quality of the products, noting that they have had good experiences with them in the past and recommending them despite the service issues. Overall, while some appreciate the product quality, the overwhelming majority of reviews reflect serious concerns about customer service and reliability. The sentiment leans heavily negative.
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