11 months ago
TORQUE - a tout fait pour réparer une malencontreuse erreur d'envoi (aussitôt que je les en ai informé ) - ils ont proposé solution ET ce samedi 14 juin j'ai assez confiance en eux que je rédige cet e... See more
11 months ago
Torque Electric were a pleasure to deal with; helpful, professional, expert. My no-obligation test-ride help make up my mind. So far I am very happy with my electric trial bike.
Over a year ago
I gave Kathee and Elliot a wish list for my new electric bike and they found the perfect bike for me. The aftercare has also been great and they are an excellent team. I would not go anywhere else
Just bought an e-bike from Torque Electric of Surbiton. Fantastic service. They let me try several bikes first before I decided which one to buy. I opted for the Kreidler Vitality Eco 8. Nothing was too much trouble even opening up on a bank holiday Sunday for me to pick up the bike. A definite recommendation from me if you’re wanting an electric bike.
Super attentive service to make sure everything suits you. I particularly like the well chosen range and the way they are displayed and easily viewed and no pressure to buy. Then the offer to try out and make sure your chosen bike fits you properly. It’s well worth a visit to Surbiton.
So nice to have a local bike store in Surbiton! Was struggling to do some replacements and repairs on my bike at home so took it into the store who were very helpful in assisting me! Will definitely be back!
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Torque Electric is a specialist electric bike shop located in Surbiton, UK, dedicated to providing high-quality electric bicycles from trusted brands. The company aims to enhance outdoor experiences and promote a healthy, active lifestyle through electric cycling. Customers can explore a variety of eBike models, taking advantage of free test rides to find the right fit for their commuting and leisure needs. In addition to sales, Torque Electric offers servicing and repair packages to ensure customers' bikes remain in optimal condition. The shop also provides guidance for new eBike users, including maintenance tips and resources to help them understand the features of electric bicycles. With a focus on accessibility and customer satisfaction, Torque Electric caters to individuals looking to transition to electric biking as a sustainable travel option.
Torque Electric consistently receives high praise from customers for its exceptional service and quality electric bikes. Reviewers highlight the friendly and knowledgeable staff, particularly noting how team members like Kathee and Elliot provide personalized advice and support throughout the purchasing process. Many customers appreciate the no-obligation test rides, which help them make informed decisions about their bikes. The aftercare service is also commended, ensuring a positive experience even after the sale. Additionally, people mention fair pricing and speedy delivery as significant advantages. While there are no notable complaints, one reviewer did mention a lack of clear instructions for a product, which could be improved.
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