Simplii Financial Reviews

I've tried calling multiple times to the fraud department as directed by their text message. However when calling, it takes a minimum of 30-60 minutes to talk to anyone. But what's worse is the call gets dropped immediately and I have to redo the whole process again. What's insulting is they keep telling you to access your account online or use their chat for assistance, but then the chat says its down and have to call. Their webpage says their open 24hours, probably for how long you'll have to wait before speaking with anyone.

Personally I have had no issues whatsoever with this bank. It is based on CIBC infrastructure and everything works fine. Even was able to get a money order for down payment rushed to a CIBC branch next day after calling customer service. I use this account for everything

Opened an account on the suggestion of a trustee. Issued a faulty debit card. Contacted customer support. Waited 10 days for replacement card. Guess what? Also faulty. Contacted customer support. Spoke with manager and was advised that something that is supposed to be done before cards are sent out wasn't done. Result? Another new card. Waiting for new card. Tried to transfer funds to old bank. bank to bank transfer doesn't work. What a surprise! Opening account with Tangerine while waiting for new card. Will close account effective immediately upon e-transferring to my wife. AVOID SIMPLII IN EVERY WAY POSSIBLE!!!!!

Ashley provided excellent advice for us to renew our mortgage on our revenue property. We look forward to continue to do business with Simpli Financial

This is a joke of a bank. Much like this mother bank CIBC. I attempted to open an account with these amateurs. 3 weeks later I have still not received my card. I called them and the automated system won't let me proceed without a card number. So I opened a PC Bank account and have already got my card and set up my work cheques for direct deposit. Good job clowns.