Excellent
Excellent quality and service.
Signature Retail Stores is a UK-based shopping and retail company specializing in a diverse range of branded products at competitive prices. The company offers various categories of goods, including security systems, home appliances, garden equipment, gym equipment, and skincare products. Customers can find both essential and luxury items, such as the latest technology, home improvement tools, and personal care products, all designed to meet diverse consumer needs. Targeting budget-conscious shoppers, Signature Retail Stores aims to provide high-quality products while ensuring affordability. The company emphasizes customer satisfaction with features like free delivery on purchases, making it a convenient option for individuals seeking reliable products for their homes and lifestyles. By offering well-known brands and a selection of best-selling items, Signature Retail Stores caters to a wide audience looking for value in their shopping experience.
Signature Retail Stores receives a mixed response from customers, with many praising the quick delivery and competitive pricing. Reviewers frequently highlight their satisfaction with timely deliveries and good service, noting that the prices are attractive and the overall experience can be pleasant.
However, a significant number of complaints revolve around poor communication and issues with order fulfillment. Customers report feeling scammed, with some waiting months for items that never arrive and receiving no responses to their inquiries. Instances of damaged goods upon delivery also contribute to the negative sentiment. While many enjoy a positive shopping experience, the ongoing issues with order management and customer service cannot be overlooked. Overall, the sentiment leans towards the positive, but serious concerns about reliability persist.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 51 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 1.3 | 3 |
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | 1.0 | 3 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 51 most recent reviews.
“Delivered on time”
“I was blatantly scammed and left without any proof of purchase or a receipt despite paying for my items”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Retail.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.2 out of 5 (good) | 4.8 out of 5 (good) | — | 51 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Signature Retail Stores is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.2).
51 reviews of Signature Retail Stores. Filter by what matters to you.
Excellent quality and service.
Quick delivery and really good contact with seller.
Great price and excellent quick delivery. Love the mattress topper, amazing quality and so comfortable. Never heard of signature retail stores before but would not hesitate to use them again.
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Excellent quick service, most impressed.
Brilliant company! I had a great deal, nice site to navigate, prompt order confirmation, very quick despatch and quick delivery too! Very happy with my service and the product I ordered.
No problems fast delivery
Tip top transaction
Very fast delivery! Can't fault it. Great competitive prices too! Would recommend.
The product was perfect. Quick delivery. Thanks.
A pleasure to deal with, kept me updated on delivery progress and item was first class ,, 5 stars 🌟
Signature Retail Stores is a UK-based shopping and retail company specializing in a diverse range of branded products at competitive prices. The company offers various categories of goods, including security systems, home appliances, garden equipment, gym equipment, and skincare products. Customers can find both essential and luxury items, such as the latest technology, home improvement tools, and personal care products, all designed to meet diverse consumer needs. Targeting budget-conscious shoppers, Signature Retail Stores aims to provide high-quality products while ensuring affordability. The company emphasizes customer satisfaction with features like free delivery on purchases, making it a convenient option for individuals seeking reliable products for their homes and lifestyles. By offering well-known brands and a selection of best-selling items, Signature Retail Stores caters to a wide audience looking for value in their shopping experience.
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