Question 1

What is Shopify and how does it work?

Accepted Answer

Shopify is an e-commerce platform that allows individuals and businesses to create and customize their own online stores. It provides hosting, payment processing, inventory management, and various tools to sell products online, in-person, or on social media channels.

Question 2

How much does Shopify cost?

Accepted Answer

Shopify offers several pricing plans starting at $29/month for Basic Shopify, $79/month for Shopify, and $299/month for Advanced Shopify. All plans include hosting, SSL certificate, and basic features, with higher tiers offering advanced analytics and lower transaction fees.

Question 3

Can I use my own domain name with Shopify?

Accepted Answer

Yes, you can connect your existing domain name to your Shopify store or purchase a new domain directly through Shopify. Custom domains help establish your brand and make your store look more professional.

Question 4

What payment methods does Shopify accept?

Accepted Answer

Shopify supports over 100 payment gateways including Shopify Payments, PayPal, Stripe, and major credit cards. Shopify Payments is integrated by default and offers competitive rates with no additional transaction fees.

Question 5

Is there a free trial available?

Accepted Answer

Yes, Shopify offers a 3-day free trial, followed by your first month for $1. This allows you to explore all features and set up your store before committing to a paid plan.

Question 6

How do I contact Shopify customer support?

Accepted Answer

Shopify provides 24/7 customer support via live chat, email, and phone. You can access support through your Shopify admin panel or visit help.shopify.com for documentation and community forums.

Question 7

Can I sell both physical and digital products on Shopify?

Accepted Answer

Yes, Shopify supports both physical and digital products. You can sell downloadable items like ebooks, music, or software alongside physical merchandise, with automatic delivery options for digital goods.

Question 8

What happens if I want to cancel my Shopify subscription?

Accepted Answer

You can cancel your Shopify subscription at any time from your admin settings. Your store will remain accessible until the end of your current billing cycle, and you can export your data before cancellation.

Question 9

Does Shopify handle taxes and shipping calculations?

Accepted Answer

Yes, Shopify automatically calculates taxes based on your store location and customer addresses. It also provides real-time shipping rates from major carriers and allows you to set up custom shipping rules and zones.

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