This game is an insult to anyone used…
This game is an insult to anyone used to playing “proper” scrabble,,,,,,,,,
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Scrabble Online receives overwhelmingly negative feedback from users, with a staggering 93% of reviews rating it poorly. Reviewers frequently express frustration with the computer opponent, Zoey, who is accused of cheating by always going first and manipulating the game in its favor.
Many players report slow response times and issues with the game not recognizing valid words, which adds to their dissatisfaction. The intrusive ads are another common complaint, with users feeling misled by promises to remove them after payment, only to find the ads persist. While some acknowledge the game as an authentic Scrabble experience, the overwhelming sentiment is one of frustration and disappointment. Overall, Scrabble Online struggles to meet user expectations, leading to a largely negative reception.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 28 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 2 |
| May 25 | 2.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 2.3 | 3 |
| Aug 25 | 1.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 28 most recent reviews.
“The response time for playing letters is slow and wonky”
28 reviews of Scrabble Online. Filter by what matters to you.
This game is an insult to anyone used to playing “proper” scrabble,,,,,,,,,
This incarnation of online Scrabble has been going for over 2 years. It is as awful as the day it opened. The game freezes when some adverts are displayed To get past the freeze I have to reset my ipad Often the person who played the last tile is incorrect, therefore the game gets the score wrong The game takes an age to load because of all the flashing images etc. JW Spears who must be getting a cut of the ad revenue should be ashamed of themselves
This app kept trying to link me into websites that my Norton security was labelling as malware and the adverts were popping up all the time and very difficult to get rid of. I love scrabble but have deleted the app due to the security risk.
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This is so much FRAUD with this scopely company they take people for a ride you complain whatever they hold for days and ask you if your ok with addressing your issues it's sickening it's fraud
It’s barely Scrabble. Ads after every play, if you haven’t ponied up for ads free. A level up feature that is absolutely meaningless( just more diamonds and chests). A numerical player rating that is more based on your participating in gimmicky side games( I’ve been stuck between 500-600, since late 2020), despite having 3500 more wins than losses. The glitzy and busy interface can be irritating, but you get used to it. I only play to continue a playing relationship with 3-4 friends. Scrabble Go, was appalling in March 2020, at its introduction, and it continues to be an ugly successor to the old EA Scrabble.
Scrabble Customer service is nonexistent. I’ll post at least 20 screenshots of words that are scrabble acceptable but that scrabble online will not accept. Whoever who cares anymore just take the game offline. It’s really quite unofficial and pathetic
CrowdTrust is a review platform designed to facilitate customer feedback and enhance business transparency. The company provides a space for consumers to share their experiences with various products and services, allowing potential customers to make informed decisions based on peer reviews. By enabling businesses to gather and respond to customer feedback, CrowdTrust aims to improve service quality and customer satisfaction. Targeting both consumers and businesses, CrowdTrust serves as a valuable resource for individuals seeking trustworthy insights before making purchases. The platform supports a wide range of industries, fostering community engagement and helping companies understand their audience better. Through this interactive environment, CrowdTrust encourages a culture of accountability and continuous improvement in customer service.
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