1 review

Sep 30, 2025

Featured

They don't open the car park for disabled customers

Open the car parking for disabled parking, waited 25min and no one came, rang twice. They lied when they said it would be open.

Report

Ricardo Badgio

1 review

Sep 12, 2025

Terrible Company for Lettings

What can I say? If you are looking to run your business based on a school booking run by Schools Plus be prepared for disappointment and loss of custom, they simply have no idea. Their communication, customer service is beyond bad (like no words how terrible they are, they just don't care) and I'm not sure how they have stayed in business. Bookings cancelled at the last minute, them not informing you you can't use the premises until you get there or the evening, week before, staff late to open up, never getting back to you when there is an issue (yes we'll call and email you later today - three, four five, days later....nothing from them - you ring again yes we'll get back to you, three, four days later nothing from them), additional charges if you want to change your bookings (literally from one classroom to a different one). The stories I could tell, but don't think I have the space or time. I can not stress how bad they are, the area manager for us is useless, rude and just has no concept of how to deal with people, it seems she makes things up and changes her mind based on the way she is feeling at the time. Yes they are cheaper, but the stress of using them often out ways that. I've been using them for around 5 years or so now, so not a new customer - the first two years or so were okay, but the last eighteen months have been ridiculous. I can hear you saying 'Why not leave?' - like I said they are cheap and unfortunately there is no where else in my area that we can use. I think they know that, and that's the reason they are so awful. Rock and a hard place. My advice, pay more for somewhere else. The stress, inconvenience and the complete lack of customer care from Schools Plus will make up for the additional cost. In Reply to Schools Plus: It's amazing that you can respond so quickly when someone leaves a public review, however you are unable to do this when submitting a complaint to you directly. We'll refrain from adding any more details, as we have already been victimised by the area manager for complaining in the past. My advice - improve customer services and organisation and communication. Your business relies on companies like mine.

Report

BEULAH DACUNHA

1 review

Aug 28, 2025

A very bad experience

I booked a venue with SCHOOL PLUS and paid £800; which i felt was really too much. However that was not the issue. After the payment I asked to view the venue and chased it with them for nearly 4 days and finally after calling them again they ask me to come at 21:00 at night on a grass pitch. According to them that was the only time they had for viewing and they only do viewings at night. Cannot understand why they do viewings at night when its pitch dark. They have left me really in the dark now. I have requested for a viewing in the morning. Have still not got any response. i just feel i have been taken for a ride and now that i paid they do not care. I have not even got a contact of a person from the venue when i get there so not sure what is happening. I would never recommend them

Report

Samantha brown

1 review

Feb 27, 2025

Schoolsplus are attempting to remove my…

Schoolsplus are attempting to remove my review. I recently wrote a review purely highlighting my experience working for schoolsplus for 2 years. All of which I had written was purely factual and can be backed up by ample mounts of WhatsApp messages, call logs to unanswered calls & texts, emails which were not responses to and threatening messaging on the group chats. Schoolsplus have contacted trustpilot in attempt to have my review taken down for ‘defamatory content’. Everything which I have noted can be supported by evidence which I have also contacted trustpilot myself to provide upon request. As previously mentioned Schoolsplus does not value the confidently of their employees to any means, which is why I will not be contacting them directly as they have asked to do so. I am more than happy to provide any supporting evidence to trustpilot in order for them to validate my review and raise the question as to how the management system of the company operates. The HR person of the company more than often supported the disappointing behaviour of the area managers and the team leaders, i am not sure if it the same person now as it was a few months ago but there was no use going to them as the lack of support often made you feel worse and any issues would often be met with a threat of ‘disciplinary action’ or encouragement to resign. Working at Schoolsplus heavily impacted my mental heath with ongoing anxiety before every shift due to the lack of security on site (I worked in quite a remote site & was more than often left alone) as well the constant disregarding when raising issues while working alone. Many past employees have unfortunately shared similar experiences to me while working at Schoolsplus most of whom have now resigned and try not to recall their time working with the company. Many of the reviews left by employees are ones which have been cohered to do so by those higher up as this was also what I was told to do while working with them, to receive bonuses, mentions in the newsletters and slightly better treatment from those above for a short amount of time, which often felt worth it after the endless torment. I am purely writing this review to warn other staff members or customers of the treatment within Schoolsplus, as I wish someone had done for me before I had joined them. For those wondering why I had stayed for as long as I did, I cannot tell you entirely but when I first joined although the company was still disorganised there were venue managers who seemed to genuinely care for the staff, and during that time I built connections with customers, teachers, the school and came to enjoy the job itself. However, once many venue managers left and the shift to only area managers and team leaders was made the management completely shifted, the unsettling treatment began but as I had already been there for a while it was difficult to up and leave. However it had eventually reached a point where no one with any self respect should stay in such an environment which is when I decided to give in my notice. I hope Schoolsplus reflects upon this review and realises a threat based management system followed by arrogance and a clear hierarchy with terrible treatment of those below them will never establish healthy long term connections within a business world. I have heard of more employees joining & leaving them than I ever had in any other work place. This also concedes with why they are often losing so many contracts with schools nationwide, I am sure any school which genuinely looks into the treatment and behaviours of the company would not want them to be linked to them and enable responsibility to their premises.

Report

Pravat Mishra

1 review

Feb 14, 2025

I was not surprised to read the recent…

I was not surprised to read the recent message from a SchoolsPlus staff member regarding her experience. This has now confirmed many of the concerns we have had over the past six months. After much consideration, we made the decision last week to completely disengage from this company—not only in the Barnet area but across the UK wherever they manage a venue. For prospective customers, I strongly encourage you to read through the comments and feedback before booking any event. It is important to be fully informed about what to expect when working with this company. Added after getting a message from TrustPilot for more information 👇 I am beginning to question the transparency of this company’s practices. My recent review was based on a previous comment on TrustPilot, which I believe was posted by a SchoolsPlus employee (possibly Sam). I am not sure if that comment is still visible to public or not. Over the past six months, during my various interactions with this company, I too have experienced direct and indirect requests to take down my own comments. Unfortunately, this pattern of behavior does not come as a surprise. I will leave this matter in the hands of TrustPilot and trust that they will review the log history and previous comments before making any decisions.

Report

Global Family

1 review

Dec 30, 2024

AVOID AVOID AVOID

AVOID AVOID AVOID Very terrible and horrible company. There were no form of contract or agreement sign between both parties and we ere not informed anything regarding to refusing to refund booking made in the past. We made bookings on the 27th December 2024 and due to some situations we couldn't use the hall renting booking for . An email was sent to them explaining why we couldn't made it. So we asked them, if they can re-book us for the next month which is the Sunday to cover our bookings payment, and we were told that, they can not do that or refund the money to us without any reasonable explanations. I believe this company is a scam and their customer services is very bad including their area manager. I will advise no body use them and I will make sure this goes far

Report

T. V.

1 review

Dec 4, 2024

Avoid

Avoid! Our school was unexpectedly removed from the premises in London in the middle of the academic year, leaving us in a state of confusion and disarray. The administration announced the cancellation of our classroom spaces with only a week's notice, forcing us to scramble for alternative arrangements with little time to prepare. The problems began back in May 2024, when we had settled on a specific rent price. Just as we thought everything was in order, they unexpectedly proposed to double that amount, throwing our agreement into disarray and raising concerns about their reliability.

Report

Month	Average	Reviews
Dec 24	3.0	4
Jan 25	5.0	5
Feb 25	3.0	4
Mar 25	4.9	8
Apr 25	5.0	19
May 25	5.0	8
Jun 25	5.0	1
Jul 25	—	0
Aug 25	4.0	4
Sep 25	3.0	4
Oct 25	5.0	1
Nov 25	5.0	2

Company	Overall	Legit	Service	Trend	Reviews
Schools PlusThis company	4.5 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	−14%	60
Solomon Admissions Consulting	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	85
Truka	5.0 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	57
Plus31 Sports	5.0 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	37
Shemmassian Academic Consulting	4.5 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	25

Schools Plus reviews & trust report

Schools Plus has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 53 positive reviews

Top complaintsof 7 negative reviews

How it compares

Reviews

Customer reviews (60)

They don't open the car park for disabled customers

Terrible Company for Lettings

Alternatives to Schools Plus

Solomon Admissions Consulting

Truka

Plus31 Sports

Shemmassian Academic Consulting

Spivey Consulting Group

ONLINE FITNESS ACADEMY GmbH

The CrowdTrust Experience⭐

A very bad experience

Schoolsplus are attempting to remove my…

I was not surprised to read the recent…

AVOID AVOID AVOID

Avoid

About Schools Plus