2 hours ago
The shuttle to the beach was okay, but it could use more frequency. We found ourselves waiting longer than we’d like. However, the drivers were pleasant, which helped.
2 hours ago
I was pleasantly surprised by how friendly the drivers were. They provided great tips for places to visit and made the rides pleasant. Would definitely recommend to others!
2 hours ago
We were disappointed with our shuttle experience. It was overcrowded on a couple of occasions, making it uncomfortable. I think they need to manage the capacity better.
2 hours ago
We booked a private car to explore nearby attractions, and it was worth every penny! The car was pristine, and our driver was knowledgeable about the local area. We felt like royalty during our day ou... See more
The shuttle to the beach was okay, but it could use more frequency. We found ourselves waiting longer than we’d like. However, the drivers were pleasant, which helped.
I was pleasantly surprised by how friendly the drivers were. They provided great tips for places to visit and made the rides pleasant. Would definitely recommend to others!
We were disappointed with our shuttle experience. It was overcrowded on a couple of occasions, making it uncomfortable. I think they need to manage the capacity better.
We booked a private car to explore nearby attractions, and it was worth every penny! The car was pristine, and our driver was knowledgeable about the local area. We felt like royalty during our day out!
The rental options for exploring the area were fantastic! We loved having the freedom to go wherever we wanted. Just be sure to check the insurance options before you drive off.
Our airport transfer was perfectly executed. The staff was waiting for us as we arrived, and the ride was smooth. This set a great tone for our vacation!
The shuttle service was very punctual, but it would have been nice to have some water bottles provided for longer trips. Overall, it was reliable but could use a few extra touches.
The vehicles were clean and comfortable, but sometimes the wait times for pickup were a bit longer than expected. Overall, it was a good experience, but they could improve their scheduling.
The transportation options were generally good, but we did experience a hiccup with our scheduled pickup time one day. However, the staff resolved it quickly, which was appreciated.
While the transportation was generally decent, I found the vehicles to be a bit cramped for our family of four. It worked, but I expected more space for comfort.
The shuttle service at Royal Hideaway Playacar was outstanding! The drivers were friendly and always on time, making our travels around the area seamless. Highly recommend using their transport services.
We hired a car for a day to visit local attractions, and it was an excellent choice. The car was new and well-maintained, and the service was top-notch. Would definitely use again!
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Royal Hideaway Playacar is a luxury resort located in Playa del Carmen, Mexico, offering upscale accommodations and amenities. The resort provides a range of services, including dining, recreational activities, and wellness facilities, catering primarily to adult guests seeking a relaxing getaway. Additionally, it is situated near local attractions, making it a convenient base for exploring the surrounding area.
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Reviewers generally appreciate the transportation services at Royal Hideaway Playacar, highlighting the friendly and efficient staff who enhance the overall experience. Many customers commend the punctuality of the shuttle service and the quality of the rental cars, noting that the vehicles are well-maintained and suitable for exploring the area. However, some consumers express disappointment regarding wait times for pickups and overcrowding on shuttles, indicating a need for better capacity management. While the service is often described as seamless and reliable, there are suggestions for improvements, such as providing amenities like water bottles during longer trips. Overall, the transportation options are seen as good, but there are areas that could benefit from enhancement.
