Revive Auto Repair garners a generally positive reputation among customers, with many praising the quality of repairs and the honesty of the staff. Reviewers highlight the shop's commitment to providing transparent pricing and quality work, often noting that they have relied on Revive for years due to their dependable service. Customers appreciate the knowledgeable staff, who take the time to explain services, although some mention that wait times can exceed initial estimates. However, there are significant complaints regarding customer service, with multiple reviewers expressing frustration over unreturned calls and poor communication, particularly in urgent situations. Despite these issues, the overall sentiment remains favorable, as many find Revive Auto Repair to be a trustworthy option for their automotive needs.
A month ago
I got my oil change there since the staff was motherly and explained everything to me. The service was fairly good but it did take longer than what they had earlier mentioned.
Over a year ago
Honest mechanic that does quality work. Hard to find this combination of price and service. Came in thinking I had a huge expensive issue with my car. Any other mechanic could have overcharged me for... See more
I got my oil change there since the staff was motherly and explained everything to me. The service was fairly good but it did take longer than what they had earlier mentioned.
Called and no one ever answers
I’ve been using Revive auto repair for years because one winter my axle went out and I had to drive to Chicago and nobody had time to fix it but Revive Auto Repair stayed open and even fixed it in a day so that I could go see my daughter in Chicago and since then I’ve used them ever since. They’re always the lowest price I can find and the owner and head and mechanic are some of the nicest people I’ve dealt with in a long time at a repair shop. I’m so happy I found them like a Christmas miracle that keeps on giving.
Honest mechanic that does quality work. Hard to find this combination of price and service. Came in thinking I had a huge expensive issue with my car. Any other mechanic could have overcharged me for unnecessary work. He educated me and charged me for the work that was actually needed even though it was not as profitable to them.
Horrible customer service,I was sent here by my case worker because I am handicapped.after making an appointment and waiting for hours,the owner told me I wouldn't be make it today.only because another customer with a BMW was more important who seemed like a family member or a regular at his shop.I Still can't believe this happened!#!@
After going through what seemed like a nightmare with the issues that my BMW 740i was having. I became exhausted with going from shop to shop getting a quote and when I did bring the vehicle in the mechanics from these shops did not have the expertise to fix the issue! I know that BMW's do require some special knowledge in some cases to fix these stubborn electrical issues. But I was relieved when I went to Revive and got a quote, left my car in their hands and had my issues fixed! Revive is a true team of skilled mechanics.
After getting the run around from multiple shops to get a quote for a starter repair on my Ford F-150, I was relieved when auto repair quoted me a fair and honest price. I could not believe what shops were willing to charge me to get this done. I dropped off my truck and then got a call back a few hours later! The people here are honest, transparent and do not take advantage of people who are need of car repair. Thank you!
So I’ve been going to Revive auto repair for about five years. When I found them my car was barely able to get from point a to B because I had a blown head gasket but the problem was that everybody wanted to charge an arm and a leg and I knew they were overcharging me. Finally one day my friend said you should try to go to Revive auto repair there’s some of the lowest prices with the highest quality work that I’ve seen so I thought why not give it a shot. By the time I got there I had to tow my car in because it was officially dead and wouldn’t even start. Within five days my car was on the road running great and it’s literally been running ever since. The bill was half the price that the cheapest auto repair shop in Detroit wanted to charge. I don’t go to anybody else but Revive auto repair now. They’re the quickest and get me in and out in a flash. I just wanna give a shout out to Revive for always fitting me in last minute and letting me rearrange my appointments when I can’t make it. I’ve even called and asked for advice because I was doing some DIY detailing on the inside of my car and Nick walked me through how to remove the cover of my dash for 40 minutes for free. Such a great company.
I don’t know what I would’ve done without Revive Auto repair. I went and got five different quotes from different companies for my Mercedes motor to be rebuilt. The prices they were charging were absolutely outrageous and I really wasn’t sure what I was going to do. Finally the last place I checked with Revive Auto repair and they were a quarter of the price the other places were charging. My car was back on the road within a week and I have nothing but good things to say about this auto shop I send all of my friends and family there.
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Revive Auto Repair is a full-service auto repair and maintenance center located in Troy, Michigan. The company specializes in servicing a wide range of vehicles, including domestic, foreign, and Asian cars, SUVs, trucks, and fleet vehicles. Revive Auto Repair employs ASE-certified technicians who utilize advanced diagnostic tools to ensure precise and efficient service while adhering to manufacturer warranty requirements. The target customers of Revive Auto Repair include individual vehicle owners and fleet operators seeking reliable auto repair services in a personal and friendly atmosphere. The company is committed to delivering quality work at competitive prices, using premium parts for all repairs. Additionally, Revive Auto Repair supports the Low Income Auto Repair Program (L.I.A.R.P), offering discounted services based on participants' monthly income, thereby catering to a diverse clientele in need of affordable automotive solutions.
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