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Redken Reviews

2.1818181818181817 out of 5 stars
2.1818181818181817 out of 5 stars
2.2
|Poor|22 reviews

Last reviewed 7 months ago

TrustScore

2.2
2.1818181818181817 out of 5 stars
Poor
5 out of 5 stars
5
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
15
22 reviews in total

See what reviewers are saying

Colette
ColetteFeatured

Over a year ago

1 out of 5 stars

HORRIBLE Customer Service

I placed an order with Redken on 10/18. I tried to live chat right after placing my order to cancel it and live chat was not working. I sent an email about canceling my order. Said I would receive a r... See more

Lynda Frisa
Lynda FrisaFeatured

8 months ago

1 out of 5 stars

I tried to make a purchase on the…

I tried to make a purchase on the Redken website jumping through all the pop-up boxes that you can’t close so I’m trying to pinch it open to see in between the boxes trying to find my product. Once I... See more

Ann Legg
Ann LeggFeatured

Over a year ago

5 out of 5 stars

Redkin one United has transformed my…

Redkin one United has transformed my hair. Amazing results. It has transformed my dry brittle highlighted hair and it now looks in good condition, also much easier to blow dry. Please do not disconti... See more

Kathy
KathyFeatured

Over a year ago

1 out of 5 stars

I purchased the Redken Extreme…

I purchased the Redken Extreme conditioner and the Extreme Bleach Recovery shampoo and used it for 10 weeks, washing my hair at least three x week. It did nothing for my hair. It’s WAY overpriced an... See more

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Kathy
Kathy
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

I purchased the Redken Extreme…

I purchased the Redken Extreme conditioner and the Extreme Bleach Recovery shampoo and used it for 10 weeks, washing my hair at least three x week. It did nothing for my hair. It’s WAY overpriced and doesn’t stand up to its claims. Don’t waste your money. I bought some conditioners and shampoo at Sally’s Beauty Supply by the name Ion and it’s a wonderful product. Try that instead. You’ll be happy with it.

Helpful?
Annalisa
Annalisa
1 reviews•New Reviewer
over 4 years ago
4 out of 5 stars

I prodotti della linea acidic bonding…

I prodotti della linea acidic bonding concentarate sono perfetti per i miei capelli lasciano i capelli puliti morbidi anche dopo 2 giorni

Helpful?
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About Redken

Redken is a professional haircare brand that specializes in innovative products and services designed for the salon industry. Founded in 1960, the company offers a wide range of haircare solutions, including shampoos, conditioners, styling products, and treatments, catering to various hair types and needs. Redken is well-known for its commitment to science-backed formulations that enhance hair health and styling versatility. The primary customers of Redken include professional hairstylists, salon owners, and consumers seeking high-quality haircare products. By providing educational resources and support for stylists, Redken aims to empower professionals in delivering top-notch hair services. The company’s extensive product line is designed to meet the demands of both salon professionals and consumers, ensuring that users achieve optimal results while caring for their hair.

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Review summary

Reviewers frequently report negative experiences with Redken, citing customer pain points more often than praise. Common complaints include redken, return, order, told. A smaller set of reviewers mention positives such as product, hair, transformed, redken. Overall sentiment is predominantly negative based on 22 reviews and an average rating of 2.2 stars.

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Based on reviews, created with AI