Quicken Loans Reviews

The questionnaire insisted on an answer to the question "what is your mortgage rate" and wouldn't let me go on although I'd said earlier in the questionnaire that I didn't have a mortgage. So I figured they were not for real

Very easy, convenient

Easy and expedited.

I want to do my loan papers and get my information done for what I came for and not be doing surveys and reviews about crap that's how I feel just crap. You need to worry less about what everybody's thinking and then do your job and then they'll give you a good review.

Abby Youman made this process great.

Your reputation.

So far so good and some sketchy questions. I do like how you want to make it easy to use but at this current time I am not ready for the loan but I am going to need extra money when I do the remodel on my house and was just looking at options on how to finance the remodel. The remodel will make my house increase the value so i can get even more money out of the house when I sell it. I am going threw a separation and I can't start until I get her out of my house she is why I am selling the house so I can move away from that girl she destroyed everything she ever touched and was destroying my dreams of traveling when i retire in a couple years I tried to help her and have a life with her for 8 long years. I was doing good before i was reunited with her after i was divorce from my second wife But she was dragging me down and getting me into trouble so if she goes the troubles will go with her and I can get a fresh start.i believe in what you say I can have money as I need it when my project starts looking forward to doing business with this company and getting a fresh start with new dreams and higher hopes for my future and more peaceful retirement.

I need this back yard to get hooked up tight hot tub and fire pit so much I need a loan to Handel the work load

It's too soon to give a good rating I haven't got any money yet and I say that I don't have a mortgage and asked how much interest I pay kind of crazy

Professional and courteous

Pay off a new roof. Pay off bills and invest.

It was a quick easy experience and she explained that everything out for me.

Well they look like it's going to give me the loan and they showing me the way to go

I was contacted that day by someone that was able to get me the information I needed and helped me get the lending that I needed. We are just waiting on funds to come through now. Quick and easy process.

Friendly and helpful

I inquired about a refinance with West Capital Lending, a partner of Rocket Mortgage. After reviewing my initial documents and pulling my credit, they assured me they could complete the rate-and-term refi. When asked for an estimate of my home’s value, I gave them the exact amount we paid for it. The loan officer simply said, “Okay.” Shortly after, I received conditional approval—pending the appraisal. The appraisal came back at the exact purchase price, just as expected. Then out of nowhere, I got a call and email asking me to pull comps so we could dispute the value. I was completely blindsided. I had been under the impression that we *wanted* it to appraise at the original purchase price. But no—turns out it needed to come in $15,000 higher, and no one bothered to mention that upfront. So now I’m out $650 for an appraisal that was never going to cut it, because I was misled and left in the dark. If you're buying or refinancing, be careful who you trust—make sure you're told the full story before you waste your time and money.

Very helpful

Great work, hard working agents with good results.