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    HomeFood & BeveragesPure Pet Food Reviews

    Pure Pet Food

    4.562 out of 5 stars
    4.562 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.562 out of 5 stars
    Excellent
    5 out of 5 stars
    833
    4 out of 5 stars
    54
    3 out of 5 stars
    26
    2 out of 5 stars
    16
    1 out of 5 stars
    71
    1,000 reviews in total

    Review summary

    Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Fussy dog

    Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent customer service

    Excellent customer service, second to none.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Lucy simply loves her food now

    Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Good product

    Good product and they are attentive to the customers requirements - both human and pet.

    0
    0
    🔥 High engagement

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    Filter by rating:
    Ann Richardson
    1 reviews
    5 months ago
    5 out of 5 stars

    I am very happy with how the company…

    I am very happy with how the company communicates and how easy it is to speed up the delivery if the food is running low. Albie has a far softer coat now and "nice" firm poops which before were like wet cement!!!

    Helpful?
    John Saxton
    1 reviews
    5 months ago
    5 out of 5 stars

    Pure customer focused

    I think the food speaks for itself, my Cocker Spaniel is 10 years old and for the past year we’ve been feeding her Pure which seems to have given her a real boost in energy and her weight is perfect according to my vet. The team at Pure are very attentive and it’s easy to arrange a quick delivery if your slightly short or in my case went holiday and left my daughter looking after Harley … I ordered and within 3 days it was on our door step well done Pure team wish my Nhello Fresh worked as efficiently 😂😂😂

    Helpful?
    Tracie Shafto
    1 reviews
    5 months ago
    5 out of 5 stars

    Happy healthy dog

    Jasper is thriving on this food, any others he's gone off within a couple of weeks, he waits with tail wagging everytime we prepare it, then clears his bowl. Pure do everything for us we don't need to remember to order and it's delivered to our door free of charge

    Helpful?
    Daniel Ellis
    1 reviews
    5 months ago
    5 out of 5 stars

    Easily transitioned over to Pure

    Easily transitioned over to Pure. Great service and easy to navigate subscription service. My dog actually gets excited for meal times finally! Love the personalised bags and boxes that arrive.

    Helpful?
    Afcb
    1 reviews
    5 months ago
    5 out of 5 stars

    Dogs absolutely love this food

    Dogs absolutely love this food

    Helpful?
    Gareth Steele
    1 reviews
    5 months ago
    5 out of 5 stars

    I first seen this product on dragon's…

    I first seen this product on dragon's den and decided to look it up online, I liked that the food is natural and free from additives also full of veg and fibre too, storage is really easy and the prep is simple and no waste I also like that I can make the mix into three different ways , as instructions into bowel or forming into balls and even as a thick soap which she loves, I also like how far the food goes and doesn't spoil during the day if she wants to eat later. Online account is good easy to use full of information and I like the way I can manage the delivery dates and gets delivered to your door

    Helpful?
    patricia
    1 reviews
    5 months ago
    5 out of 5 stars

    Rescue dog who was very fussy with her…

    Rescue dog who was very fussy with her food . Tried everything not interested until I tried pure pet . It’s the best & my dog deserves the best

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    customerJudith webb
    1 reviews
    5 months ago
    5 out of 5 stars

    Coco just adores Pure dog food

    Coco just adores Pure dog food, she has been on it now for at least a couple of years. Coco is a rescue cocker spaniel when she came to us 6 years ago she was on kibble but not enjoying it, we changed to tin food which she prefered but she was getting a lot of upset stomachs.Once we changed to pure , no more upset tummy,just a very happy dog who looks more like a 7year old than the 12 year old she is.

    Helpful?
    Mrs June Holley
    1 reviews
    5 months ago
    5 out of 5 stars

    Poppy loves Pure

    Poppy loves Pure, she sits and waits patiently why I rehydrate it and its gone in a flash, bowl clean!

    Helpful?
    Whynothavethisone
    1 reviews
    5 months ago
    5 out of 5 stars

    Pawfect for fussy dogs!

    The absolute best food for my dog! I have a fussy french bulldog, who doesn't like to get his face into a bowl of wet food, so I make this as instructed with warm water, but make it into 'patty' shapes and put them on a plate, so he can just eat them individually, and no mess! Also so many people comment on how soft and shiny his coat is.

    Helpful?
    John
    1 reviews
    5 months ago
    5 out of 5 stars

    No Hassle and easy.

    Changed over to Pure Pet food a little over three weeks ago and can see the change from early on. His coat is silky smooth, he loves the food. We were feeding on raw, thinking it would be the best, although it suits some dogs, it doesn’t suit them all. His son-in-law is much better too.

    Helpful?
    susan smith
    1 reviews
    5 months ago
    5 out of 5 stars

    The food looks great ,the customer care…

    The food looks great ,the customer care service is fantastic, the team are very curtious and professional. I would certainly recommend to family and friends. Thankyou once again

    Helpful?
    S Box
    1 reviews
    5 months ago
    5 out of 5 stars

    Pure delight to have a happy healthy dog

    My dog Charlie loves pure. He licks his bowl clean every meal. Before transitioning onto pure pet food just over a year ago, Charlie was 5kg overweight, sluggish and had joint problems. Since then, his overall health is much better. He is far more active, no joint issues and his weight has gradually improved. He is now only 2kg overweight. At his recent healthy pet check, the vet commented on how well he was and advised me to keep up with what I am doing. I've no doubts that charlie will achieve his goal weight by his next 6 month health check. I'm learning how to control his meals and treats better and I'm very pleased to have a happy healthy dog.

    Helpful?
    Julie courtier
    1 reviews
    5 months ago
    3 out of 5 stars

    I really wanted my dog to like this…

    I really wanted my dog to like this food after reading all the reviews and the quality of the food is just the best but sadly he didn’t like it so now we have bags of food just sitting there The service was 100% they delivered on time they were there to answer questions within minutes

    Helpful?
    Lou
    1 reviews
    5 months ago
    5 out of 5 stars

    Can’t fault Pure & highly recommend…

    Can’t fault Pure & highly recommend them & their products the customer service has been great checking up after my first couple of orders that everything was ok but more importantly my 2.5 year old fox red lab has improved on this food no end - she loves her mealtimes & there’s been no more dribbling when preparing it & doesn’t seem so hungry plus more settled in her behaviour! But the number 1 change I have seen is in her stools - she’s never been a girl with normal stools always upset stomachs to the point walking her would be a worry as obviously had to clear anything she did up & that would be a task but since starting pure we’ve had normal proper stools that can easiest be cleared up! so thank you!!!

    Helpful?
    Charlotte
    1 reviews
    5 months ago
    5 out of 5 stars

    Responded quickly to my query and…

    Responded quickly to my query and provided great service

    Helpful?
    Ben Fletcher
    1 reviews
    5 months ago
    5 out of 5 stars

    Great dog food

    I was sceptical when it arrived as is different to any dog food I have seen before and does not smell great. My 8 year old Akita has always been quite fussy with her food. I got this to try whilst they were running a promo, She absolutely loves it. Will definitely keep purchasing although expensive when not on promo.

    Helpful?
    Meinir Stoutt
    1 reviews
    5 months ago
    4 out of 5 stars

    dogs have taken a while to get used to…

    dogs have taken a while to get used to the different texture and my little one I still hand feed the last few mouthfulls - but they seem to really enjoy the food and their pooh has certainly improved. I did have a few issues with the ordering to begin with as I have two dogs and I seemed to have too much - but then I phoned them and they were very helpful.

    Helpful?
    Nancy McNeill
    1 reviews
    5 months ago
    5 out of 5 stars

    Customer service team always veryBailey Review…

    Customer service team always very prompt in replying to any enquiries.

    Helpful?
    Carole Dodd
    1 reviews
    5 months ago
    5 out of 5 stars

    My spaniels love this food and I feel…

    My spaniels love this food and I feel happier feeding them something that hasn't been heat blasted to kingdom come and smells like food when you rehydrate it.

    Helpful?
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    Category

    Food & Beverages