Always great customer service
Used the company for many years and always received great customer service, including on this occasion sourcing me chemicals that they don't currently stock.
Reviewers consistently report positive experiences with Professional Hygiene. Customers often highlight service, great, always, company.
A minority mention drawbacks around aweful, company, wrong, aweful company. Overall sentiment is strongly positive with an average rating of 4.3 stars across 20 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 20 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 20 most recent reviews.
“Used the company for many years and always received great customer service, including on this occasion sourcing me ch...”
“Aweful customer service”
20 reviews of Professional Hygiene. Filter by what matters to you.
Over a year ago
Used the company for many years and always received great customer service, including on this occasion sourcing me chemicals that they don't currently stock.
Over a year ago
very reliable and professional service
Over a year ago
Aweful company. Aweful customer service. They have no idea what theyre doing. From the moment i took a contract out with them it was headaches. Even the managing director got information wrong, when i... See more
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Used the company for many years and always received great customer service, including on this occasion sourcing me chemicals that they don't currently stock.
very reliable and professional service
Aweful company. Aweful customer service. They have no idea what theyre doing. From the moment i took a contract out with them it was headaches. Even the managing director got information wrong, when i approached him on this i got ignored. They continue to file invoices wrong or file my payments wrong. And then when i called them up to sort it they get funny with me. They had the driver sign on my behalf even though he never had permission to do this when collecting waste. I know people who work for them and have been told they dont care, and how bad they are as a company (and thats from their own employees!!!) Oh and best of all after all this they raise their prices twice in less than a year... 3 times over 2 years. Honestly avoid the headache of this company and go elsewhere!!! I had problems for 2 years. Aweful, aweful experience
Aweful company. Aweful customer service. They have no idea what theyre doing. From the moment i took a contract out with them it was headaches. Even the managing director got information wrong, when i approached him on this i got ignored. They continue to file invoices wrong or file my payments wrong. And then when i called them up to sort it they get funny with me. They had the driver sign on my behalf even though he never had permission to do this when collecting waste. I know people who work for them and have been told they dont care, and how bad they are as a company (and thats from their own employees!!!) Oh and best of all after all this they raise their prices twice in less than a year... 3 times over 2 years. Honestly avoid the headache of this company and go elsewhere!!! I had problems for 2 years. Aweful, aweful experience
Very good web nice
Great service and nice people. Recommended
Excellent service good people to deal with.
Great company to work with. Reliable, easy to get hold of and very friendly.
Been working with this company for years. Very happy with their products and the services. Always very helpful and approachable.
Fantastic company, perfect for domestic use as well as professional. The products are superior to supermarket brands and the customer service is brilliant. Would highly recommend.
The product i get is really good and it also arrives very quickly. Very happy and would recomend to anyone.
The staff are always helpful and answer your queries quickly. The products are great. They have everything we need to keep our workspace clean and disinfected. Thanks professional hygiene!
Our business closed down on 28.02.2020. Please remove all info you have on us.
Always a fabulous service!! Reliable, efficient and nice to deal with. Highly recommend them.
Great prices, great product. Cheaper than competitors!
At Aura floor Care, we use Professional Hygiene for supplies and fixing machines etc Friendly service and knowledgable, great team
I'm impressed with you your service was excellent but your delivery firm DPD is the score that i give as my toilet cleaner was battered and open due to the handling of the box . Box was very badly damaged and plastic bag was covered in liquid luckily your packing was excellent otherwise all items that i order would of been damaged
Brilliant service fast and reliable. Brilliant products
Excellent company highly recommend their products
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