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Peach receives overwhelmingly negative feedback from consumers, with a staggering 92% of reviews rating it 1 star. Many reviewers label the company a scam, citing issues such as being overcharged for orders and receiving incorrect or substandard products.
Customers express frustration over receiving items that are not as advertised, particularly with clothing sizes running small and materials being of poor quality. While a few reviewers mention positive experiences with customer service, these are vastly outnumbered by complaints about deceptive practices and inadequate support. The overall sentiment reflects a deep dissatisfaction, with numerous warnings urging potential buyers to avoid making purchases from Peach.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 266 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 6 |
| Sep 24 | 1.2 | 25 |
| Oct 24 | 1.0 | 17 |
| Nov 24 | 1.2 | 18 |
| Dec 24 | 1.0 | 14 |
| Jan 25 | 1.0 | 12 |
| Feb 25 | 1.0 | 12 |
| Mar 25 | 1.0 | 13 |
| Apr 25 | 1.0 | 5 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 266 most recent reviews.
“They we're getting a hold of me on their own terms checking in I kept in touch with them the whole time until I recei...”
“Glad I came here to read the reviews so I know to cancel my card before they can charge me their bogus "monthly subsc...”
266 reviews of Peach. Filter by what matters to you.
In the beginning, they were great - the food was good, they were right on time, and everyone loved them. HOWEVER, their service has really declined recently. In the past two weeks, they've been late 9 times - yesterday they were nearly TWO HOURS late. Their variety has dropped as well, the same few restaurants repeat over and over. I'm no longer ordering from Peach when I can get service and food that's just as good from GrubHub or Door Dash.
Peach at first was good and service was good but now its getting really poor. The food is poor the drivers are horrible. The foods supposed to be here around 11:30 and and ive been getting food at like 1:00 or 2:00. Waste of money.
Food never showed up...no phone number to call either! Although this seems like it would be very convenient I have experienced multiple times where they have not showed up....also half the time the food shows up cold since some of the places are so far away and they aren't in heated bags!
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1. Everything shows up cold. Literally everything. 2. The compete lack of any kind of customization is rankling. 3. Ingredients are often not in the description. I once ordered something that had jalapenos, which I'm allergic to. There was no mention of jalapenos in the ingredients list. This is how you hurt people. 4. If you tell them that your food was cold, or gross, or anything, all they bother to do is say 'sorry, we'll tell the restaurant!' Yeah, that doesn't change the fact that I'm stuck with a crap lunch I have to pay for. Which means I'm out $, and have a lunch I won't eat. 5. The prices keep going up. If I have to pay 10.99 PLUS a delivery charge for a tiny plate of food, I may as well go somewhere i LIKE, and get what WANT. You need to get your act together. The concept is nice, but he execution is a joke. Also your response to the employee who 'stole' an apple is disgusting. In my office, if there's fruit, candy, whatever, sitting in a common area like where you'd drop off orders, it is FAIR GAME. You should have TALKED to this person, rather than cut their access and then stick your head in the sand. And THEN tooting your own horn and trying to recruit new drivers in the SAME response? Classless. Utterly classless. You should be shamed of yourselves. Grow up.
I was a loyal peach driver for one year. I would complete all of my routes without any complaints. One day I was fired for “stealing” an apple that was out on the table that I delivered to. I genuinely did not see it as “stealing” or else I would not have reached for it. I had been offered candy, drinks and fruits on multiple occasions. For this reason, I was under the impression that it would be ok to take 1 Apple and go about my day. I guess I was wrong. The next few days I tried scheduling but the app was blank. So I tried calling Peach but no response. I emailed Peach and got no response until two weeks later stating that I had been booted off the platform for taking an Apple. An Apple lol. Which I would have no problem abiding by this rule going forward. Without even a warning, I was fired. The least Peach could’ve done was give me a warning or at least a response to my explanation. I received neither. They don’t care about their drivers. All they care about is their contracts with the offices. So for that reason I’m giving 1 star. 0 if I could
I had been ordering a lot from peach until I had a bad experience. I ordered food one day that made me sick to the point where I had to leave work early because I felt like throwing up. I responded to the email they send out where they have you review the food and I explained that I had gotten sick and no one ever responded to me. This was the second time this had happened where food I ordered with them made me sick but the first time they were really good about following up with me and refunding me the order so I don't know if maybe they thought I was lying or just didn't want to refund me a second time because I didn't even get a single e mail apologizing. Needless to say I will never be ordering with them again.
Cold food that should be hot? ✔️ Lukewarm food that should be cold? ✔️ Soggy food that should be crispy? ✔️ Lack of ability to say "hold the cheese"? ✔️ Small portions? ✔️ Meager selection? ✔️ Unreliable ordering system? ✔️ High prices? ✔️ The only good things I have to say about Peach are that the food arrives on time, and customer support's response time is fast.
Good menu choices, timely delivery and reasonable prices
I really like the ease and convenience of Peach, but am feeling kinda Meh about some of the changes. If you order multiple of the same meal from the same place, you still get charged the delivery fee per item - sorry, but I think if I'm ordering 2 meals, I should only be charged the delivery fee for 1. The food often comes a bit cold as well, but 45 seconds in a microwave fixes that. It's also just a bit expensive in general, especially when comparing the meals to the restaurant menu prices.
I ordered Ezell's Famous Chicken today and it never arrived. I received a text saying it arrived and waited 15 minutes at our building's drop off location before texting to ask where the delivery was. I received a response saying Peach was looking into it, and I would hear back soon. I didn't hear back for an hour, and when I did the response was, "Sorry it's missing".
I like the delivery convenience to the office. They are always timely. I think the text service could be improved. For example, I have heard of ways to order more than one of any single item, but what if I want to order a few different things? The last time I tried my order got cancelled thinking I had mistakenly ordered the wrong item, I guess. When/if the restaurants provide it, is it possible to include nutrition information? I'm not sure I will be able to continue if prices continue to go up, though.
The food though is very good. Delivery time has improved a great deal. Good variety. If you have enough people ordering on a consistent basis - it's very convenient. Disappointed that we have to retrieve our orders from our sister company across the street. I mean really - across the street? Now I only order from Peach once in a while.
CrowdTrust is a review platform designed to facilitate transparency and trust between consumers and businesses. By gathering and displaying user-generated reviews, the company aims to empower potential customers to make informed purchasing decisions. The platform offers a space for users to share their experiences with various products and services, providing valuable insights into brand reputation and customer satisfaction. The primary customers of CrowdTrust include consumers seeking reliable feedback on products and services, as well as businesses looking to enhance their credibility and engage with their audience. By utilizing CrowdTrust, companies can monitor their online reputation, respond to customer feedback, and improve their offerings based on user insights. The platform serves as a comprehensive resource for individuals and businesses striving to navigate the complexities of online reviews and consumer opinions.
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