Review summary

Pay Later Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

M

Morgan

5 out of 5 stars
BETTIE was very helpful

BETTIE was very helpful and very responsive and helped me with my concern

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A

Alejandro

5 out of 5 stars
Great payments deals

Great payments deals. Trusted company

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K

Kanesha

5 out of 5 stars
Amazing travel payment plan.

Amazing travel payment plan.

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L

LaBrina

5 out of 5 stars
I have to admit I was skeptical about…

I have to admit I was skeptical about using the service but, the customer service was great. I made an error on my ticket and I sent an email and they responded quickly and resolved my minor issue. Thank you for great customer service.

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Company details

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All reviews

1,000 total • Write a review

Showing 51 - 60 of 996 reviews
RC

The customer service representative…

The customer service representative Bejay was extremely helpful. He made sure I understood everything and had the answers to all my questions.

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DJ

Great place

Great place! Great customer service! Ari from chat was very quick, informative, professional and answered everything for me.

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JA

EVERYONE IS VERY NICE ESPECIALLY ARI.

EVERYONE IS VERY NICE ESPECIALLY ARI.

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U

As a first time user I must say I am…

As a first time user I must say I was highly skeptical and doubtful. But after talking with Bejay I felt a little more comfortable confident that everything is fine. Bejay answered all my questions and put my mind at ease.

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C

Bejay was extremely helpful polite and…

Bejay was extremely helpful polite and fast.

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Kc

I recently needed to make changes to my…

I recently needed to make changes to my travel plans and had to cancel a refundable ticket. Pay Travel was extremely helpful, professional, and friendly throughout the entire process of issuing my refund. I also shared concerns about some of the negative reviews I had read, and the team took the time to address them thoughtfully and put my mind at ease. Their exceptional customer service truly exceeded my expectations.

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MS

The service was prompt and…

The customer service advisor (Bejay)was prompt,very helpful , patient and answered all my queries.

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KT

Great customer service and appreciate…

Great customer service and appreciate all the help in this matter!!

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c

The payments were reasonable and the…

The payments were reasonable and the customer service was fast and efficient.

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