CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

© 2025 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomeShopping & FashionPassenger Reviews

Passenger

4.59375 out of 5 stars
4.59375 out of 5 stars
4.6
|Excellent|160 reviews

TrustScore

4.6
4.59375 out of 5 stars
Excellent
5 out of 5 stars
135
4 out of 5 stars
10
3 out of 5 stars
0
2 out of 5 stars
5
1 out of 5 stars
10
160 reviews in total

People also looked at

1 / 3

Etsy

etsy.com

1.34 out of 5 stars
1.3 (1000)

BARCA Stores

barcastores.com

2.57 out of 5 stars
2.6 (368)

WE Fashion

www.wefashion.com

3.89 out of 5 stars
3.9 (102)

JHP Fashion

www.jhpfashion.nl

4.77 out of 5 stars
4.8 (102)

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Natasha Mills
Natasha Mills
5 out of 5 stars
5/5

Another great experience

Another great experience. Clothing is very well made, comfy and a great fit. Excellent tracking on shipment.

🔥 High engagement
POPULAR
NickiG
NickiG
5 out of 5 stars
5/5

Bought it for my husbands birthday

Bought it for my husbands birthday. He loves it, nicely made and very versatile.

🔥 High engagement
POPULAR
Simon Sharpe
Simon Sharpe
5 out of 5 stars
5/5

Great outdoor & lifestyle gear

Great gear and colours. Love the clothing. Well priced and trees get planted! Fast delivery too.

🔥 High engagement
POPULAR
Peter B
Peter B
5 out of 5 stars
5/5

Arrived quickly

Arrived quickly. Product exactly as described.

🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Rosie McGeorge
Rosie McGeorge
1 reviews
5 months ago
5 out of 5 stars

Super comfy

Quick delivery, good price and even better in the sale. I have just worn these sandals for a week at Glastonbury and they were super comfy, I normally get sore ankles after a day on my feet but I didn’t feel a thing I was so impressed.

Helpful?
Peter R
Peter R
1 reviews
5 months ago
2 out of 5 stars

Frustrating returns process

I've had a few orders from Passenger, the quality seems ok but their sizing comes up very large so you need to order one or two sizes below your usual. The most frustrating thing though is the length of time it takes to process refunds. They do warn you it can take up to 14 days if you want a refund but they can issue you credit much quicker. Once returning it takes several days for them to confirm receipt, after this I waited another 16 days and there was still no refund so I had to chase this. Following chasing this the refund was processed quickly but it will take another two days to hit my account. It will be well over three weeks from the point of return to refund, this is too long and it shouldn't require a customer to chase to get their money back. They have the ability to process the refunds quicker but it seems the slow speed is to persuade you to take the credit instead. After experiencing this a couple of times all it's done is persuade me to shop elsewhere.

Helpful?
Julie Fnrt
Julie Fnrt
1 reviews
5 months ago
5 out of 5 stars

Top !

J'adore la marque ! Des vêtements de qualité et vraiment sympas.

Helpful?
Yvonne
Yvonne
1 reviews
5 months ago
5 out of 5 stars

Collarless fleece

Easy, quick and efficient. Fleece is soft, warm and fits well. Lovely buttery colour. Thank you

Helpful?
Nicole
Nicole
1 reviews
5 months ago
5 out of 5 stars

Super schöne Sachen und gute Qualität

Super schöne Sachen und gute Qualität. Top

Helpful?
Matthew Gardner
Matthew Gardner
1 reviews
5 months ago
5 out of 5 stars

It has pockets!

Bought this as a gift for my wife and she couldn’t be happier, material comfort and fit were all great, also it has pockets.

Helpful?
Paul Hosking
Paul Hosking
1 reviews
5 months ago
5 out of 5 stars

Happy purchase

Selected item arrived quickly with good communication from the courier. Item fitted well and as described on website. Happy with purchase and will buy again.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Esther R.
Esther R.
1 reviews
5 months ago
5 out of 5 stars

Got what I was hoping for!

Order en delivery was fine and my product met expecations!

Helpful?
Myles -Dorchester.
Myles -Dorchester.
1 reviews
5 months ago
4 out of 5 stars

New shorts

Great shorts with 4 zip pockets.

Helpful?
Mme GEHRKE Manuela
Mme GEHRKE Manuela
1 reviews
5 months ago
5 out of 5 stars

Everything was perfect

The item received fast and i love the pullover. It's great

Helpful?
Andrew Shaw
Andrew Shaw
1 reviews
5 months ago
5 out of 5 stars

Great clothing at a reasonable price

Great clothing at a reasonable price, the quality is a notch below Patagonia. Passenger are clearly trying to be a the cheaper Patagonia and it shows in the finishing of their items. All in all though a great item and purchased in the sale so cost-wise it is fine.

Helpful?
Mick
Mick
1 reviews
5 months ago
5 out of 5 stars

Great backpack

Great backpack, feels good quality, although the straps have a habit of working loose.

Helpful?
andrew ward
andrew ward
1 reviews
5 months ago
1 out of 5 stars

Poor quality item

Poor quality item. Looked nice but a hole appeared after wearing once. Very thin

Helpful?
Elaine Bryce
Elaine Bryce
1 reviews
5 months ago
5 out of 5 stars

Love Passenger and have never had any…

Love Passenger and have never had any problems with them. Deliveries have always been on time and their clothes are always excellent and I like the fact thst there different from shops in the high street.

Helpful?
customer
customer
1 reviews
5 months ago
4 out of 5 stars

Good quality

Good quality, environment friendly delivery. A little expensive, but hopefully worth the price :)

Helpful?
Kevin Searle
Kevin Searle
1 reviews
5 months ago
4 out of 5 stars

Quality is great

Quality is great. Shipping took forever though.

Helpful?
Previous2345678

Frequently asked questions for Passenger

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About Passenger

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

Category

Shopping & Fashion

Review summary

Reviewers consistently report positive experiences with Passenger. Customers often highlight great, quality, delivery, good. A minority mention drawbacks around refund, quality, days, ordered. Overall sentiment is strongly positive with an average rating of 4.6 stars across 160 reviews.

✨
Based on reviews, created with AI